Position Title:

Cyclone Club Annual Giving Specialist

Job Group:

Professional & Scientific

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Position Title:

Cyclone Club Annual Giving Specialist

Job Group:

Professional & Scientific

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Required Minimum Qualifications:

Bachelor’s degree

Preferred Qualifications:

Ticketmaster donation software knowledge and experience.
Fundraising experience.
Experience providing hospitality services specific to alumni and donors.
Experience with high volume customer phone calls and in-person interactions.

Job Description:

The Iowa State University Athletics Department is accepting applications for a Cyclone Club Annual Giving Specialist (donor relations and giving specialist I). This position is integral to the donor relations team and is responsible for assisting with all operations of the annual giving program, including cultivation, solicitation, and stewardship of current and prospective donors.

• Provides exceptional customer service, builds and maintains relationship with donors and potential donors, explains offerings, processes donations, and resolves issues.

• Works directly with donors on various benefit offerings and levels of the Cyclone Club.

• Manages donor benefit programs such as courtesy car program and parking.

• Initiates, manages, and reconciles data in Ticketmaster.

• Tracks donor renewal, lapsed donors, and retention rates using analytical data.

• Assists in soliciting funds and presenting ideas to increase revenue in the Cyclone Club.

• Identifies and helps develop new member engagement programming and communications.

• Assists with events and hospitality that occur on- and off-campus.

• Responsible for adhering to the rules and regulations of the department, University, Big 12 Conference, andNCAA

The successful candidate must be focused on customer service with solid interpersonal skills, possess strong problem-solving skills with the ability to be resourceful, have high attention to detail and organizational skills, able to multitask, experience helping upset patrons, and comfortable soliciting funds. Candidates are expected to be committed to multiculturalism and working with a diverse population. Must be available to work at assigned events that occur on evenings and weekends.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume
2) Cover Letter

3) Contact information for 3 professional references

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program.

Original Posting Date:

March 1, 2024

Posting Close Date:

March 7, 2024

Job Requisition Number:

R14189

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