Ticket Taker/Seller

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Position Information

Position Number	T0500W
Position Title	Ticket Taker/Seller
Employment Category	Hourly - Temporary
Location	William & Mary
Department	831700 Ticket Office
Unit Mission Statement	The Department of Intercollegiate Athletics at William & Mary is dedicated to the pursuit of excellence in all its endeavors. We are committed to an outstanding intercollegiate athletics program by: Forging an environment that demands success with integrity. Winning championships. Empowering leaders. Building a championship culture. Elevating the prestige of the University. Instilling pride and respect.
Position Summary	This position will assist the game day operations of the Athletic Ticket Office. Specific responsibilities include the following: Selling tickets to William & Mary Athletics ticketed events (Football, Men’s and Women’s Soccer, Men’s and Women’s Basketball, Baseball) and special events, using the Paciolan ticketing system. Handling Will Call/pass list ticket distribution, in accordance with William & Mary and NCAA compliance regulations. Control entry into William & Mary Athletics ticketed events and special events by scanning/taking tickets, checking passes, swiping and verifying student ID’s.
Conditions of Employment	Work schedule includes frequent evenings and weekends. Must meet physical requirements for the job. Position is subject to availability of funds. All hourly employees are subject to the limitations of the Virginia Manpower Control Program and total hours worked may not exceed, on average, 29 hours per week, over the course of a twelve-month period beginning May 1 each year. This is a non-exempt position, which may be eligible to receive overtime in accordance with the Fair Labor Standards Act.
Essential Designation	No
FLSA	Non-Exempt
Position Restricted?	Yes, the appointment is limited due to funding availability
Position Term	Other (specify actual months below)
Position Months	Faculty or Staff: 12 month
Required Qualifications	High school graduate or equivalent. Exceptional customer service & organization. Understanding of Athletics facilities to best assist fans, customers, and the general public. Experience cash handling or cash handling skills.
Preferred Qualifications	General understanding of mobile/digital ticketing.
Is the position remote work eligible?	Not eligible
Remote Work Disclaimer	Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
Advertised Pay Range	$16.83/hour
Advertised Pay Range Statement	All hiring rates are commensurate with relevant experience up to the advertised amount considering internal alignment. This position has an established starting rate.
University Salary Range	U01
Benefits Summary Statement	N/A
Job Open Date	02/11/2025
Review Begin Date	02/24/2025
Job Close Date
Open Until Filled	Yes
Special Application Instructions
Background Check Statement	William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
EEO Statement	William & Mary is an Equal Opportunity/Affirmative Action/Equal Access employer and actively encourages applications from minorities, women, disabled persons and veterans.

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