Welcome to Stanford’s Department of Athletics, Physical Education and Recreation (“DAPER”), the premier intercollegiate athletics program in the country. With an unparalleled record of 136 NCAA team championships, we are the proud Home of Champions. Our success isn’t just measured in trophies; it’s reflected in the passion of our nearly 900 student-athletes competing across 36 intercollegiate varsity teams. It resonates in our unwavering support for the university’s physical education, recreation, and wellness initiatives. At Stanford, we don’t just embrace excellence; we define it. We don’t just nurture champions; we create them. Our actions are guided by the core tenets of DAPER culture, “The DAPER Way,” which are: Embrace Scholar Athleticism, Pursue and Revere Excellence, Lead with Courage, and Work Cohesively.
Are you ready to inspire champions? If yes, then this may be the right opportunity for you!
The Head Golf Professional and Assistant General Manager of the Stanford University Golf Course (a) directs daily activities of the entire Golf Course and Learning Center operation in accordance with the philosophy, policies, and procedures of Stanford University and DAPER, (b) manages the Golf Shop and Learning Center to ensure the highest level of service to members, constituents, and guests.
Responsibilities:
- Managing and directing full-time and contingent staff in the day-to-day operations of the Golf Course, Learning Center, and Golf Shop. This includes hiring, training, and retaining assistant golf professionals and other golf operations team members, as well as conducting performance reviews, career coaching, and creating personal development programs.
- Planning for and scheduling staffing resources including oversight of assistant professionals and contingent staff scheduling to ensure work completion within hours of operation.
- Oversight of employee compliance with uniform policies and procedures, including ensuring that uniforms and name tags are worn and kept in proper condition.
- Designing and implementing the service philosophy of SGC, ensuring compliance with university administrative policies.
- Oversight of merchandise purchases and sales for the Golf Shop, evaluating purchasing and inventory plans for operational and financial effectiveness.
- Conducting inventory turnover and cost of sales analyses to determine control guidelines and provide recommendations for acceptable inventory levels.
- Collaborating with Membership Director to develop new programming methodology for membership and public access at the learning center, maximizing revenue and servicing all constituent groups.
- Analyzing patron and guest needs to help develop and recommend new internal policies, guidelines, and procedures related to golf course operations, such as “pace of play standard,” and standardized procedures for tournaments.
- Assisting in the preparation of the annual budget for the Golf Shop, Learning Center, and general Golf Course Operations, in collaboration with DAPER Budget Office.
- Analyzing membership numbers, merchandise sales, and inventory to evaluate operational and financial effectiveness, and making recommendations to leadership regarding staffing changes and purchasing decisions.
- In collaboration with the General Manager, developing the capital budget and annual operating budget for the entire golf operation.
- Managing the day-to-day finances for merchandise sales, golf cart fleet management, and food and beverage vendor relationship, which includes monitoring general expenses, analyzing, forecasting, and reporting on the annual budget.
- Representing the SGC with the press, PGA Tour players, tournament committees, and representatives from merchandise manufacturers.
Additional Duties:
- Establish equipment and supply requirements for the department and maintain accountability for cost, utilization, and performance of employees and equipment.
- Oversee recruitment of new golf members and member programming along with membership director.
- Establish and administer internal and external tournament programs. Oversee the development of promotional materials to communicate the programs to patrons and guests.
- Assume responsibility as the manager/supervisor in the Golf Shop during the peak periods ensuring service standards are maintained.
To be successful in this role, you will have:
Education and Experience
- Bachelor’s degree and three years of relevant experience in administrative and financial management, or a combination of education and relevant experience.
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills and effective interpersonal skills.
- Demonstrated knowledge of high-level competitive golf, instruction, and golf course agronomy.
- Demonstrated financial management knowledge and experience in the golf business.
- Demonstrated supervisory skills including conflict resolution, contingent management, and performance review applications.
- Demonstrated personnel training, motivation, and team-building skills.
- Clear understanding of golf courses, driving range, and hospitality operations.
- Thrive in a team environment focused on excellence.
- Candidates should have the ability to deliver a high-quality and consistent standard of service.
- Excellent planning and organizational skills with the ability to work under pressure and meet deadline requirements.
- Technical and analytical problem-solving skills.
- Strong expertise in business and management computer applications and databases.
Preferred Qualifications
- PGA of America A-1 classification.
- Three years of golf operations management experience as head professional or first assistant professional, or a combination of education and relevant experience.
DAPER’s Integrity: This position, along with all DAPER coaches and staff, is responsible for the integrity of Stanford’s intercollegiate athletics program, recreation and wellness department, and for the reputation of Stanford University. This position is responsible for ensuring that your involvement with DAPER activities maintains the integrity of the University’s reputation and does not negatively impact the relationship between the University and its faculty, staff, students, and alumni. Additionally, this position must comply with University policies and procedures, NCAA, and conference rules and regulations.
The expected pay range for this position is $123,690 to $150,000 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.