Academic Success Coach for Student Athletes (Student Support Specialist)

EXPIRED

Department

 

OFFICE OF STUDENT SUCCESS (EA-OSS-IUEAA)

Department Information

 

Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor's degrees and selected master's degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options.

Indiana University East values a diversity of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students. The campus is dedicated to being a strong partner in enhancing the educational, cultural, and economic development of the region it serves through community and civic engagement. Learn more about IU East.

Job Summary

 

View Full Description

Department

 

OFFICE OF STUDENT SUCCESS (EA-OSS-IUEAA)

Department Information

 

Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor's degrees and selected master's degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options.

Indiana University East values a diversity of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students. The campus is dedicated to being a strong partner in enhancing the educational, cultural, and economic development of the region it serves through community and civic engagement. Learn more about IU East.

Job Summary

 

Department-Specific Responsibilities

• Under the direction of the director of the Office of Student Success, oversees, plans, organizes, administers, and directs the academic support services for student-athletes in order to maintain national, conference, and institutional eligibility.
• Provides direction, counsel, and mentorship to student-athletes for specific issues impacting academic success and direction; meets regularly with student-athletes to address issues such as academic performance, time management, goal setting, career planning, learning and study strategies, test taking, note taking, and other skills necessary for academic success.
• Supervises coordination of study tables.
• Hires, trains, and supervises study table monitors.
• Serves as liaison and advocate regarding academic issues for student-athletes and university constituents, including the Dean of Students.
• Helps students resolve registration conflicts, course withdrawals and adjustments, changes of major, deficient grades, and instructor conflicts.
• Maintains communication with faculty and staff in providing support for students' needs.
• Coordinates support with university academic resources to enhance the student-athlete experience.
• Becomes proficient in NAIA initial and continuing eligibility standards for student-athletes; acts as a liaison between the Athletic Department and the Registrar's office to maintain eligibility regulations. 
• Communicates important dates, deadlines, and requirements to student-athletes. 
• Provides information for faculty and advisors regarding specific student-athlete academic progress issues and reporting.
• Monitors and records progress of individual students, maintaining consistent, accurate, and confidential records of student data.
• Communicates athletics practice schedules to academic advisors.
• Meets with prospective student-athletes and families during official and unofficial visits to campus and inform on academic policies and support services. For prospective transfer student-athletes, acquires program completion plan from academic advisor to determine transfer credit application and time remaining for eligibility and program completion.
• Assists in the development, implementation, and evaluation of events, programs, and resources that support student-athletes, particularly related to life skills and their overall growth and development.
• Develops and implements effective communication plans using a variety of software programs.
• Serves as the office lead for programming related to a designated student population, such as international students.
• Assists with events for potential students and current students in IU East degree programs.
• Develops and maintains collaborative partnerships with faculty and various campus partners including academic advising, career services, campus life, and financial aid.
• Actively participates on various committees as requested, including the Athletics Committee.
• Represents IUE, IUE Athletics, and the IUE Office of Student Success at local, state, and national meetings, conferences, and in professional associations, as requested.

General Responsibilities

• Develops and implements programs and initiatives that offer support for students in crisis, facing adversity or challenges, or who belong to an under-represented or minority student population.
• Interfaces directly with students by attending student programming events, advising student organization leaders, meeting 1-on-1 to discuss support needs, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives. Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student support goals, often coordinating funding to sponsor student programs and initiatives.
• Projects outcomes for support services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student support initiatives against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student support research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student support initiatives to ensure student participation, inclusion, and engagement.
• May provide guidance to other student support staff; makes process recommendations to manager for improved delivery of service.

Qualifications

 

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. 

 

EDUCATION

Required

• Bachelor's degree in education, public affairs, public health, counseling, social work, business, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Required

• 2 years in student services, higher education, social work, counseling, law, or related field

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Demonstrates ability to maintain confidential information
• Ability to simultaneously handle multiple priorities
• Demonstrates excellent judgment and decision making skills
• Demonstrates customer service skills
• Knowledge of student development, counseling, or career development theories and practices
• Knowledge of current needs and trends of diverse student populations
• Ability to advise students individually and in groups on student-related matters
• Commitment to working with people from diverse backgrounds and demonstrated cultural competency
• Ability to build strong partnerships with students and other university departments

Working Conditions / Demands

 

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

 

IU East Campus

Richmond, Indiana

Advertised Salary

 

$43,888 per year.

Benefits Overview

 

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

 

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Support

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

 

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

 

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

 

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

 

Request Support
Telephone: 812-856-1234

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