Administrative Support Assoc

EXPIRED

Posting Details

Classification Information

Position/Classification Title

Administrative Support Assoc

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Posting Details

Classification Information

Position/Classification Title

Administrative Support Assoc

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Classification Type

SHRA

Position required to work during periods of adverse weather or other emergencies:

No

Minimum Experience/Education

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Years Experience, Skills, Training, Education

Supervisor prefers a four year degree from an accredited college or university or at least 2 years of financial aid experience. Office experience handling multiple tasks simultaneously desired. Ideal candidates will possess exceptional written and communication skills, will be process and detailed oriented, and work with minimum supervision.

Required License or Certification

Position Overview

Primary Purpose of Position

This position will scan and index documents as they are received; This position awards institutional and outside scholarships, informs students/parents of outside scholarship opportunities and assist students regarding the financial aid process. In addition, this position will assist with the awarding of athletic awards, and must be able to interpret and apply all NCAA rules and regulations for the awards. The position will also assist students and parents via the telephone, email and assist with the front desk.

Primary Function of Organizational Unit

The Financial Aid Office provides parents and students with information regarding financial aid process and assist them with securing funding to finance their education for the academic year.

Work Hours

8 am - 5 pm M - F

Key Responsibilities and Related Competencies

Required Competency

Communication - Verbal/Written

Duties

Counsel students/parents one on one in the office or via telephone and/or email regarding external scholarships, endowments, and athletic scholarships. Use appropriate interpersonal skills and methods to give out standardized information based on provided guidelines. Respond to all telephone calls and/or emails within a timely manner.

Required Competency

Information/Records Administration

Duties

Create and maintain outside scholarship database for students/parents to reference as they seek outside resources to assist with financing their education. Award all outside scholarships and scan and index them to ensure information is recorded correctly to prevent a student from being over awarded and/or over budgeted. Uses Financial Aid Banner to confirm status and eligibility, document actions as necessary. Uses BDMS to review scanned documents for completion.

Required Competency

Knowledge - Program

Duties

Interpret and apply federal and state regulations for financial aid and how it applies to scholarships. Interpret and apply institutional policies regarding departmental scholarships to ensure that all scholarships are awarded according to the pre-determined criteria. Interpret and apply NCAA requirements for all athletic scholarships awarded. Apply a general knowledge of internal financial aid programs, policies and forms to assignments. Conduct occasional workshops.

Required Competency

Problem Solving

Duties

Resolve issues with any outside, athletic and institutional scholarships which may require research and review of policy and procedures. Judgment for problem resolutions based on delegated authority from supervisor.  

Position Information

Working Title

Administrative Support Assoc

Competency Level

Journey

Position Number

000339

Recruitment Range

35,000-45,000

FLSA

Non-Exempt

Appointment Type

Permanent - Full-time

FTE

40 hours/week, 12 months

If Time Limited, Appointment Length

Organizational Division

Financial Aid Assoc Dir Scholarships

Organizational Location

Assoc VP for Enrollment Mgmt

Organizational Unit

Financial Aid Asst Dir Scholarships

Posting Detail Information

Posting Number

SHRA2424

Open Date

11/28/2023

Close Date

12/15/2023

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more: Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Blue Cross Blue Shield of NC – Health Benefits NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount

Quick Link

https://jobs.ncat.edu/postings/30976

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. Please indicate where you learned of this employment opportunity:

   • academickeys.com
   • Chronicle of Higher Education
   • Inside Higher Ed
   • Indeed.com
   • North Carolina A&T State University website
   • University of North Carolina System website
   • Other

2. (Open Ended Question)

Applicant Documents

Required Documents 1. Resume Optional Documents 1. Cover Letter 2. Certificate of Release or Discharge from Active Duty (DD-214) 3. High School Diploma/G.E.D.

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