Assistant Director for Athletics Parking & Ticket Operations

EXPIRED

Posting Details

Posting Summary

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Posting Number

STA00079PO24

Job Family

Retail/Sales

Job Function

Box Office

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Posting Details

Posting Summary

Logo

Posting Number

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STA00079PO24

Job Family

Retail/Sales

Job Function

Box Office

USC Market Title

Box Office Supervisor

Link to USC Market Title

https://uscjobs.sc.edu/titles/138359

Job Level

P3 - Professional

Business Title (Internal Title)

Assistant Director for Athletics Parking & Ticket Operations

Campus

Columbia

Work County

Richland

College/Division

Athletics

Department

Department of Athletics

State Pay Band

5

Approved Starting Salary

$41,258

Advertised Salary Range

$41,258 - Commensurate with experience

Location of Vacancy

Part/Full Time

Full Time

Hours per Week

37.5

Work Schedule

Standard hours are Monday – through Friday, 8:30am – 5:00pm. Requires ability to work a flexible schedule to meet the needs of the department.

Basis

12 months

Job Search Category

Other

About USC

| About University of South Carolina |
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. | | Inclusive Excellence Statement |
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees. |

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.

Position Description

| Advertised Job Summary |
Assistant Director, Parking and Ticket Operations. Reports equally to Senior Associate AD for Tickets and Associate Director of Parking. Position will participate in key financial details of both operations, such as event monies reconciliation. Position is responsible for various other customer facing positions on ticket ops and parking distribution and fulfillment. Will participate and contribute to ticket system input of parking for revenue sports (football, men’s basketball, women’s basketball and baseball) along with some ticketing functions for a non-revenue sport (Softball) up to but not limited to season, single, post-season, ancillary ticketed events. Other responsibilities to include managing athletics home event and special event parking operations, serve as on-site parking event manager, develop athletic and special event parking operations policies, procedures, and employee handbooks for working staff. The position will serve as liaison between outside partners (Shuttle Operations, ParkHub). The position is responsible for training of various other customer-facing positions on payment plans, ticket ops, parking distribution and fulfillment. Will directly supervise Archtics ticket system input of parking for revenue sports (Football, Men’s Basketball, Women’s Basketball, | | Minimum Qualifications |
Bachelor’s degree and 3 years of related experience in business management, public administration, or administrative services; or equivalency.

| | Preferred Qualifications |
Experience working in Division 1-A Athletics ticketing is preferred. Knowledge of Archtics ticketing system is strongly preferred. Excel/Word and all other Microsoft suite skills strongly preferred. | | Knowledge/Skills/Abilities |
Ability to learn various business skills related to accounting, problem solving, analytical thinking. Organized and thorough with attention to detail and ability to exercise judgment and discretion. Ability to communicate effectively in person, on telephone and in writing. Understanding /working knowledge of Microsoft Office Suite. Strong customer service capabilities and ability to have professional demeanor at all times. |

Job Duties

| Job Duty |
Serve as a customer service representative for the Athletic Parking Operations Office. Work and coordinate with the Gamecock Club and Athletics Ticketing to determine parking eligibilities and priorities. Implement athletic and special event parking operations manuals, handbooks, and policies for working staff as it pertains to event operations. Contribute to all athletics and special event parking operations. Serve as on-site parking event manager for home athletics and special events as assigned. Assist customers with questions concerning tickets and parking for events. This may include phone calls, chat, email, or any other numerous ways customers reach the Athletic Department. | | Essential Function | Yes | | Percentage of Time | 40 |

| Job Duty |
Perform all necessary financial functions for Parking Revenue. This may include audits, cash collection, reconciliation and reporting of all Parking revenue, such as season parking, single game parking for Football, Basketball, and Baseball, and others as needed. | | Essential Function | Yes | | Percentage of Time | 35 |

| Job Duty |
Serve as Systems Supervisor as it relates to Athletics Parking to include management on Archtics Ticket system, IOMedia Parking Relocation software, and Parkhub Digital and Mobile software. Is responsible for balancing financials for parking, inventory management, parking season assignment, and other duties as assigned. | | Essential Function | Yes | | Percentage of Time | 25 |

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

| Safety Sensitive or Security Sensitive | No | | Hazardous weather category | Non-Essential |

Posting Detail Information

| Number of Vacancies | 1 | | Desired Start Date | | | Job Open Date | 01/26/2024 | | Job Close Date | 03/11/2024 | | Open Until Filled | No | | Special Instructions to Applicant |
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by March 11, 2024.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Clickhere to learn more about why you should work at USC. | | Quicklink for Posting | https://uscjobs.sc.edu/postings/163293 | | EEO Statement |
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations. |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have at least a bachelor’s degree and 3 years of related experience in business management, public administration, or administrative services; or equivalency?
   • Yes
   • No

Applicant Documents

Required Documents 1. Resume 2. List of References and Contact Information Optional Documents 1. Cover Letter

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