Assistant Director of Ticket Operations
EXPIRED

University of Louisiana at Lafayette

Lafayette, LA

Posted Date: Nov 03, 2023

Expired Date: Feb 03, 2024

QUALIFICATION

  • Salary Expectation
    Unknown
  • Years of Experience
    Not provided
  • Work Type
    Full-time

ABOUT PROGRAM

About the Job
Job Description

Position Title : Assistant Director of Ticket Operations

Department : 8911|General Athletics

Responsibilities :

The Assistant Director of Ticket Operations will assist the Director of Ticket Operations in the planning and execution of all ticket operations efforts for the Louisiana Ragin’ Cajuns Athletic Department. This position will be responsible for adhering to all ticket policies, procedures, and guidelines for the Ragin’ Cajuns Ticket Office. This position will collaborate with other external units and the business office as it relates to maximizing revenue and attendance for all ticketed sports while providing the highest level of customer service to all internal and external customers. The position will also manage and be responsible for providing strategic direction to maximize ticket revenue for men’s basketball and softball.

Job Tasks & Responsibilities
Assist in the execution of fiscal activities for the Ticket Office, including event reconciliation, financial reports, daily settlements, payroll, purchase orders, and invoices. Understand University financials systems, policies and procedures and develop best practices and policies for ticket office finances.

Provide excellent customer support by responding to inquiries, answering telephones, and utilizing ticketing systems to process sales, reprint tickets, and facility day-to-day needs.

Assist with revenue generation for four ticketed sports (single game tickets, season tickets, mini-plans, group sales, and hospitality packages). Engage with the Acadiana community and external partners to increase revenue during athletic home events.

Assist in the set up and management of the box office, will call, fan services locations, gate entry points, etc. on game and event day

Assist in prospecting for Revenue Generation and Marketing staff through research and reporting tools

Department History

University of Louisiana at Lafayette Business & Finance 2024–2025

Person Role

Shamona Touriac

Assistant Athletic Director for Finance and Administration

Duane Bailey

Deputy Director of Athletics/Chief Financial Officer/Director, Campus Auxiliary Services

Sam DeMuzio

Assistant Director of Athletics for Marketing and Fan Experience

University of Louisiana at Lafayette Ticketing 2024–2025

Person Role

McKenna Moffett

Director of Ticket Operations

Sean Flannery

Director of Ticket Sales

Faith Boudreaux

Associate Director of Revenue Strategy

University of Louisiana at Lafayette Business & Finance 2023–2024

Person Role

Duane Bailey

Deputy Director of Athletics/Chief Financial Officer/Director, Campus Auxiliary Services

Sam DeMuzio

Assistant Director of Athletics for Marketing and Fan Experience

University of Louisiana at Lafayette Ticketing 2023–2024

Person Role

Jake Rushing

Director of Ticket Operations

McKenna Moffett

Director of Ticket Operations

University of Louisiana at Lafayette Business & Finance 2022–2023

Person Role

Duane Bailey

Deputy Director of Athletics/Chief Financial Officer/Interim Director, Campus Auxiliary Services

Sam DeMuzio

Assistant Director of Athletics for Marketing and Fan Experience

University of Louisiana at Lafayette Ticketing 2022–2023

Person Role

Kali Judice

Director of Ticket Operations

Jake Rushing

Director of Ticket Operations

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