Assistant Manager for Ticket Sales

Job Summary

The purpose of the Assistant Manager for Ticket Sales and Services job is to ensure that the University assets are protected through adherence to applicable external and internal regulations and appropriate external representation of ULM Athletics.

Duties and Responsibilities

• Motivated sales professional to sell ULM athletics season tickets, group tickets, and other ticket products to local businesses, individuals, and organizations by means of phone solicitation, networking and outside appointments
• Actively prospect new leads for season ticket and group sales opportunities through phone, e-mail, social media and face-to-face appointments
• Interact with ULM fans and season ticket members over phone, electronically
• Build and maintain event manifests while developing additional ways to promote the most efficient and effective ways to sell, operate and service
• Assist in managing all aspects of game operations for various athletic department events as assigned.
• Answer phones calls, emails from customers in a timely and efficient manner
• Act as sales compliance to ensure that all measured tasks/goals for revenue, operations are met in an efficient manner
• Provide Gameday Operations to general public, coordinating ticket operations interns
• Additional responsibilities as assigned by Director of Ticket Operations.
• Assist marketing personnel with the development of sales and support materials.
• Work closely with athletic development office to ensure proper management of athletic donor programs as they relate to ticket sales initiatives and donor relations

Job Summary

The purpose of the Assistant Manager for Ticket Sales and Services job is to ensure that the University assets are protected through adherence to applicable external and internal regulations and appropriate external representation of ULM Athletics.

Duties and Responsibilities

• Motivated sales professional to sell ULM athletics season tickets, group tickets, and other ticket products to local businesses, individuals, and organizations by means of phone solicitation, networking and outside appointments
• Actively prospect new leads for season ticket and group sales opportunities through phone, e-mail, social media and face-to-face appointments
• Interact with ULM fans and season ticket members over phone, electronically
• Build and maintain event manifests while developing additional ways to promote the most efficient and effective ways to sell, operate and service
• Assist in managing all aspects of game operations for various athletic department events as assigned.
• Answer phones calls, emails from customers in a timely and efficient manner
• Act as sales compliance to ensure that all measured tasks/goals for revenue, operations are met in an efficient manner
• Provide Gameday Operations to general public, coordinating ticket operations interns
• Additional responsibilities as assigned by Director of Ticket Operations.
• Assist marketing personnel with the development of sales and support materials.
• Work closely with athletic development office to ensure proper management of athletic donor programs as they relate to ticket sales initiatives and donor relations
• Strict adherence to established NCAA, Sun Belt Conference, University Louisiana at Monroe and University of Louisiana System rules and regulations.

Minimum Qualifications

• Minimum qualifications includes a bachelor’s degree, master’s degree preferred; collegiate experience preferred:
  
• Strong oral and written communication skills;
  
• Knowledge of communication and marketing best practices;
  
• Organizational skills and ability to handle multiple tasks and details effectively;
  
• Ability to effectively interact with a wide variety of constituencies;
  
• Must maintain a thorough knowledge of NCAA, Sun Belt, and ULM rules and regulations.
  
• Ability to meet established deadlines;
  
• Proficient knowledge of Veritix ticketing system or similar software; and proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

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