Associate Director of Marketing and Ticketing

EXPIRED

Position Details

Position Information

Posting date

10/25/2023

Closing date

Open Until Filled

Yes

Position Number

1128527

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Position Details

Position Information

Posting date

10/25/2023

Apply Now

Closing date

Open Until Filled

Yes

Position Number

1128527

Position Title

Associate Director of Marketing and Ticketing

Department this Position Reports to

Athletics and Recreation

Hiring Range Minimum

Please Inquire

Hiring Range Maximum

Please Inquire

Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status

Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

Location of Position

Hanover, NH

Remote Work Eligibility?

Onsite only

Is this a term position?

No

If yes, length of term in months.

NA

Is this a grant funded position?

No

Position Purpose

The Associate Director of Marketing and Ticketing plays a pivotal role in Dartmouth Athletics success by assisting in the development and execution of strategic initiatives to drive revenue and enhance our brand presence. This key position is responsible for collaborating with the Associate AD for External Engagement, Assistant AD for Revenue Generation and Operations as well as all external team members to create innovative marketing campaigns, foster strong relationships with partners and optimize revenuegeneration. Through a combination of analytical and creative thinking, this role aims to maximize attendance, revenue and fan engagement while contributing to the growth and long-term success of Dartmouth Athletics.

Description

Required Qualifications - Education and Yrs Exp

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

2+ years of experience in ticket sales/operations and marketing. Strong understanding of ticketing/CRM systems and marketing strategies. Excellent communication and interpersonal skills. Proficiency in digital marketing tools and social media platforms. Working knowledge of computers especially the Windows platform. Ability to work under pressure. Proficient with Adobe Photoshop. Thorough knowledge of Microsoft Office. Ability to work nights and weekends. Commitment to diversity and to serving the needs of a diverse population. Proficiency in the use of social and new media. Ability to interact effectively with coaches, administrators, student athletes and vendors.

Preferred Qualifications

Master degree. Knowledge of position related NCAA, Ivy League, and Dartmouth College rules and regulations.

Department Contact for Recruitment Inquiries

Tim Bautista

Department Contact Phone Number

Tim.Bautista@dartmouth.edu

Department Contact for Cover Letter and Title

Tim Bautista, Associate Athletics Director for External Engagement

Department Contact's Phone Number

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Preferred, but not required

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy...

Additional Instructions

Quick Link

https://searchjobs.dartmouth.edu/post...

Key Accountabilities

Description

Marketing & Fan Engagement Develop and implement marketing campaigns to increase attendance for select athletic events. Serve as game presentation manager for select sports. Create and distribute promotional materials, including posters, flyers and digital content. Utilize social media and email marketing to engage fans and promote events. Analyze marketing data to evaluate the effectiveness of campaigns and make data driven decisions. Identify opportunities for special events and manage outreach and associated event planning and promotion of such events. Manage Lil’ Green Kids Club by executing marketing and activation strategies. Create and implement fan engagement initiatives including, but not limited to recreational youth leagues, local businesses, school districts, season ticket holders and other community organizations within the Upper Valley. Maintain and build relationships with on-campus partners to raise student attendance at select sporting events.

Percentage Of Time

45%

Description

Ticketing Operations Oversees ticket-related game-day operations for home varsity contests, including complete set up, and breakdown of hardware and software for identified sports and events. Assist in the development and execution of ticket sales strategies for select ticketed sports. Assist with weekly event ticket preparation to ensure game-day is set up and ready for the game manager. Assists with player complementary admission procedures, through the ARMS software, to ensure compliance with Ivy and NCAA regulations. Reconciles receipts and unsold tickets, complimentary pass lists, student attendance, scan rates, attendance, and other information related to attendance from game ticket sales. Develop tracking and implementation of ideas and strategies to sell tickets and engage fans, sponsors, and other target audiences for ticketed sports. Take a lead role to develop timely, consistent, collaborative, and comprehensive season-long, integrated, sport-specific plans that outline the strategic and tactical activities surrounding ticket sales, sponsorship implementation, cross promotion, messaging, etc. Collaborate with compliance, partnerships, and facilities staff to ensure game-day operations run smoothly.

Percentage Of Time

45%

Description

Administrative Hires, trains, and supervises student workforce where applicable Troubleshoots software problems

Percentage Of Time

10%

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

--

Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?

   • Talent Acquisition Consultant
   • abilityJOBS
   • American Library Association
   • CareerBuilder
   • Chronicle of Higher Education
   • Chronicle of Philanthropy
   • Dartmouth College Employment Website
   • Glassdoor
   • Internal Employee Referral (Please specify full name below)
   • HERC
   • Higher Ed Jobs
   • Indeed
   • Inside Higher Ed
   • LinkedIn
   • National Black MBA Association
   • Recruit Military
   • Prospanica
   • Valley News
   • Handshake
   • Other (Please specify below)

2. (Open Ended Question)

Documents Needed to Apply

Required Documents 1. Cover Letter 2. Resume Optional Documents 1. Additional Document #1 2. Additional Document #2

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