Department:
Location:
Belknap Campus
Time Type:
Department:
Location:
Belknap Campus
Time Type:
Apply NowFull time
Worker Type:
Regular
Job Req ID:
R103727
Minimum Requirements:
Bachelor's degree and one year of related work experience with a proven track record of high-level sales success, or an equivalent combination.
Position Description:
The Athletic Ticket Sales Rep I (Retention Account Executive - RAE) is an energetic and self-motivated professional who is extremely proficient in customer service, retention, and has a passion for sports and ticket sales.
Under the general direction and supervision of the Director Ticket Sales and Retention, this position is responsible for providing superior client service to all current and new season ticket members. The RAE is actively prospecting, setting in-person tours and outside appointments, participating in sales/promotional events and prospecting at home games as well as internal/external events, and generating referrals through each season ticket member.
The RAE will be responsible for the day-to-day season ticket account management, renewing, upselling, and cross-selling their client portfolio, while providing a service level that is of the highest standard. By creating and maintaining this level of service excellence with season ticket members the RAE will increase customer loyalty and renewal percentages as well as generate additional revenue for the department.
Job Responsibilities:
Preferred Qualifications:
The Athletic Department is committed to creating equitable and inclusive campus environments that accelerate the success of the full range of our students and employees. We believe that employees who feel valued and respected will create policies, programs, practices, research agendas, and services to effectively meet the needs and exceed the expectations of the increasingly diverse student populations we admit and hope to serve.
The Athletic Department encourages candidates to apply who have demonstrated capacity to create inclusive work environments, will work effectively on increasingly diverse teams, and will serve the increasingly diverse students we admit and want to attract.
Compensation will be commensurate to candidate experience.
Equal Employment Opportunity
The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard torace, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team atemployment@louisville.eduor 502.852.6258.
Assistance and Accommodations
Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.
If you require assistance or accommodation with our online application process, please contact us by email atemployment@louisville.eduor by phone 502-852-6258.
Person | Role |
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Assistant Director of Media Relations/Creative Communications |
Person | Role |
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Assistant AD/Tickets/Alumni Relations |
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Assistant AD/Membership & Services |
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Director of Ticket Operations |
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Director of Ticket Operations |
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Director of Ticket Retention and Sales |
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Director of New Business |
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Assistant Director of Ticket Operations |
Person | Role |
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Associate AD/Media Relations & Strategic Communications |
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Director of Digital Strategy |
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Director of Media Relations/Football/M Golf/Lacrosse |
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Assistant Director of Media Relations/Creative Communications |
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Assistant Director of Media Relations (Baseball/M Soccer/Secondary Football/Website)/Creative Communications |
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Assistant Director of Media Relations (W Basketball/W Soccer/W Golf)/Creative Communications |
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Assistant Director of Media Relations (M Tennis, Secondary MBB)/Creative Communications |
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Assistant Director of Creative Communications |
Person | Role |
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Director of Brand Marketing & Licensing |
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Director of Brand Creative Solutions |
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Motion Graphics Creative Director |
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Assistant Director of Digital Marketing |
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Assistant Director of Marketing |
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Assistant Director of Marketing |
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Assistant Director of Marketing |
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Assistant Director of Marketing |
Person | Role |
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Assistant AD/Tickets/Alumni Relations |
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Assistant AD/Membership & Services |
![]() |
Director of Ticket Retention and Sales |
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Director of New Business |
![]() |
Assistant Director of Ticket Operations |
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Assistant Director of Ticket Operations |
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Assistant Director of Ticket Operations |
Person | Role |
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Associate AD/Media Relations & Strategic Communications |
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Director of Media Relations/Football/M Golf/Lacrosse |
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Video Creative Director |
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Assistant Director of Creative Communications/W Basketball/W Soccer/Softball/Rowing |
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Assistant Director of Creative Communications/Volleyball/Swim & Dive/Lacrosse/Cross Country/Track & Field |
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Assistant Director of Creative Communications |
Person | Role |
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Associate AD/Strategy and Innovation |
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Director of Brand Marketing & Licensing |
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Director of Digital Strategy |
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Director of Team Marketing |
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Director of Brand Creative Solutions |
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Assistant Director of Marketing |
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Assistant Director of Marketing |
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Assistant Director of Marketing |
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