Athletic Tickets/Operations Coordinator

Position Information

Position Information

Position Title

Athletic Tickets/Operations Coordinator

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Position Information

Position Information

Position Title

Athletic Tickets/Operations Coordinator

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Working Title

Athletic Tickets/Operations Coordinator

Department

150500-Multipurpose Building

Pay Rate

$21.33/hour

FTE

1.0

FLSA

Nonexempt

Position Number

999241

Classification

CJS12

Special Instructions to Applicants:

This is a full-time benefits-eligible position. Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at

UCM

.

A complete

UCM

online application for employment, cover letter and resume required.

Incomplete applications will not be considered.

A review of applications will begin on 06/25/2024 and continue until the position is filled.

NOTE

: A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.

The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

Working hours:

Monday – Friday

Incumbent is scheduled to work most home athletic events, including evenings and weekends.

Bargaining Unit

No

Work Location

Warrensburg Campus

Posting Date

06/05/2024

Closing Date

Open Until Filled

No

Position Purpose

Manage the daily operations of the Athletic Ticket Office.

Act as a steward between

UCM

ticket holders and the department.

Maintain digital ticketing

CRM

system.

Collaborate with the Alumni Foundation and Assistant Athletic Director for Development on the Cardinal and Black fund.

Collaborate with Taymar U ticket sales and sponsorship representatives.

Education & Formal Training

Other Education & Formal Training

Bachelor’s degree in business or related field required.

Computer Skills

Word-Processing, Spreadsheet, Other - Database management

Experience

One (1) year of experience working in a ticket office environment in

professional or college sports required.

Supervisory experience preferred.

Experience with ticketing software preferred.

Customer service experience preferred.

Some budgeting and bookkeeping experience preferred.

Other Experience

Licenses, Certificates, Registrations, & State/Federal Requirements of Position:

Criminal History check

Other Licenses, Certificates, Registrations, & State/Federal Requirements

Special Skills, Abilities, and Knowledge:

Attention to detail, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Leadership skills: organization/meeting facilitation/project leadership, Physical abilities: mobility/strength/dexterity/balance/coordination/endurance, Management and/or administration skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality

Other Special Skills, Abilities, and Knowledge

Ability to work independently and make decisions.

Specify sensory abilities:

Physical & Environmental Factors:

Excessive standing and/or walking, Exposure to extreme temperatures, Exposure to loud noises, Lifting (weight) - 30 lbs.

Other Physical & Environmental Factors

Lifting weight

Special Working Conditions:

On call/standby work required, Irregular work hours, Work in stressful conditions

Other Special Working Conditions

Incumbent is scheduled to work most home athletic events, including evenings and weekends.

Ability to Keyboard

No keyboarding test required.

Special Qualifications:

Other Special Qualifications

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you understand that the university requires a background check for this position and that any job offer made to the selected candidate is contingent upon the results of this check?

   • Yes
   • No

2. * Will you now or in the future require employer sponsorship to acquire or maintain U.S. work authorization?

   • Yes
   • No

Required Documents

Required Documents 1. Cover Letter 2. Resume Optional Documents

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