Athletics Ticket Office Student Assistant - IE

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Position Details

Position Information

Working Title

Athletics Ticket Office Student Assistant - IE

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Position Details

Position Information

Working Title

Athletics Ticket Office Student Assistant - IE

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Posting Number

J1991

Position Type

Institutional Employment

Position Status

Part Time

College/Division

Intercollegiate Athletics

Department

300056 - Ticket Office

Pay Rate

Hourly

Specify Range or Amount

$11.00

Position Summary Information

General Information

The JMU Athletics Department is seeking Athletic Ticket Office Student Assistants for the 2022-2023 academic year. Average work hours will range from 6-15 hours a week, Monday through Friday, including nights and weekends depending on events. Students will be required to work all home football games and majority of home men’s and women’s basketball games. Hours are flexible to accommodate student’s schedule. This position will work out of the Atlantic Union Bank Center.

Duties and Responsibilities

Duties include but are not limited to: Providing exceptional customer service to the general public, Athletic Department employees and other guests of the Athletics Department Processing phone, window and game-day event sales Balancing the end-of-day cash drawer; assisting with game settlement and reconciliations Facilitate pass gate operations including player pass, complimentary admission, visiting team, will call, etc. Assisting with crowd control, ticket seller support and general operation as needed

Qualifications

Preference will be given to applicants that are proficient with Microsoft Office, especially Excel; previous experience with database software; as well as previous experience with cash handling and working under pressure. Applicants should also have the ability to successfully work with a wide variety of people and exemplify good interpersonal, organizational, and communication skills. Students will be required to work all home football games.

Conditions of Employment

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate). E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

Posting Detail Information

Posting Date

06/21/2022

Beginning Review Date

06/27/2022

Closing Date

Open Until Filled

Yes

Proposed Starting Date

08/24/2022

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation Request

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.

Annual Security and Annual Fire Safety Report

http://www.jmu.edu/publicsafety/clery...

Minimum Reference(s) Required

3

Quick Link for Direct Access to Posting

https://joblink.jmu.edu/postings/12224

Additional Posting Information

Documents Needed to Apply

Required Documents 1. Cover Letter 2. Resume Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

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