Box Office Manager
Posted Sep 17, 2024
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Why Rensselaer?
Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity.
Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S.
Who we are
Why Rensselaer?
Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity.
Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S.
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Job Summary
The Box Office Manager oversees all aspects of ticketing operations for various events within the Athletics Department and the Houston Field House. The manager is responsible for managing ticket sales and customer service to ensure efficient and successful ticketing processes. In addition, with the guidance from the Director, Ticket and Revenue Generation, the manager assists in generating revenue through ticket sales, cultivating season ticket holders and enhancing relationships with existing sponsors.
Minimum Qualifications
Associate’s degree in a related field
Three years of related experience related to customer service, cash and payment handling, reconciliations, and relationship building.
Relevant combinations of education, training and experience may be considered.
Preferred Qualifications
Experience with box office operations and/or ticketing systems
Minimum Knowledge, Skills, and Abilities
Ability to read and interpret event seating charts
Ability to operate a computerized ticketing system
Ability to work weekends and evenings
Ability to stand for extended periods of time
Ability to work independently and as part of a team
Knowledge of basic accounting principles
Requires excellent communication, organizational, interpersonal skills, and customer service skills.
Ability to compose routine correspondence and reports
Ability to prioritize work
Ability to handle several tasks simultaneously
Ability to work in fast paced environment
Strong attention to detail
Shift
Non Standard Shift: Hours for this position are built around campus athletic events, which often take place during evenings and weekends.
Starting Salary/Rate
Expected hiring amount:
$55,500 per year
Pay transparency disclosure:
The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.
Application instructions
Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.
If you need assistance with the online application process, please contact careers@rpi.edu.
Job Posted Date
Applications will be accepted until the position is filled.
Total Compensation and Benefits Information
Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu) .
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.
Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.
Email us at support@intercollegiate.co with any questions.
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