Box Office Manager

EXPIRED

Who we are

Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers.  Are you ready to change the world? Apply now!

Job Summary

The Box Office Manager oversees all aspects of ticketing operations for various events within the Athletics Department and the Houston Field House. The manager is responsible for managing ticket sales and customer service to ensure efficient and successful ticketing processes. In addition, with the guidance from the Associate AD, Marketing & Communications, the manager assists in generating revenue through ticket sales, cultivating season ticket holders and enhancing relationships with existing sponsors.

Who we are

Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers.  Are you ready to change the world? Apply now!

Job Summary

The Box Office Manager oversees all aspects of ticketing operations for various events within the Athletics Department and the Houston Field House. The manager is responsible for managing ticket sales and customer service to ensure efficient and successful ticketing processes. In addition, with the guidance from the Associate AD, Marketing & Communications, the manager assists in generating revenue through ticket sales, cultivating season ticket holders and enhancing relationships with existing sponsors.

Minimum Qualifications

Associate's Degree in a related fieldThree years of related experienceA relevant combination of education, professional experience and training may be substituted for a degree.

Preferred Qualifications

Experience with box office operations and/or ticketing systems 

Minimum Knowledge, Skills, and Abilities

• Ability to read and interpret event seating charts • Ability to operate a computerized ticketing system • Ability to work weekends and evenings • Ability to stand for extended periods of time• Ability to work independently and as part of a team• Knowledge of basic accounting principles• Requires excellent communication, organizational, interpersonal skills, and customer service skills• Ability to compose routine correspondence and reports• Ability to prioritize work• Ability to handle several tasks simultaneously• Ability to work in fast paced environment• Strong attention to detail

Shift

Non Standard Shift: Ability to work weekends and evenings based on business need

Starting Salary/Rate

Expected hiring range: $55,000 per year Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu.

Job Posted Date

Applications will be accepted until the position is filled.

Culture of Safety at Rensselaer

Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students.  As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.