Coordinator, STJ Athletics - Ticket Office



Staff/Clerical

Queens, NY •
ID: 219581-951
•
Temporary

St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Department:

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Coordinator, STJ Athletics - Ticket Office



Staff/Clerical

Queens, NY Apply Now

•
ID: 219581-951
•
Temporary

St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Department:

Ticket Office, STJ Athletics

Specific Job Title:

Coordinator, STJ Athletics- Ticket Office for the Summer 2024

Reports to:

Melissa Manno, Assistant Athletics Director/Director of Ticket Operations

Campus:

Queens, NY

Job Summary:

The Coordinator, STJ Athletics- Ticket Office assists the Director of Ticket Operations in daily office activities and game day operations while bringing in revenue for the St. John’s University Athletics Department by selling tickets to the fans of our St. John’s sports teams for the Summer 2024.

Essential Functions:

• Assist with answering telephones, faxing, filing correspondence, running errands on campus, stuffing envelopes, and making copies.

• Greet office guests, answer questions, and direct to the proper individual(s).

• Greet guests at the ticket windows and answer any questions they may have.

• Take ticket orders over the phone or through the ticket office windows.

• Sell the proper tickets to each fan on game days.

• Perform other clerical duties or special projects as assigned.

Competencies:

• Communication with customers and STJ Ticket Office staff members.

• Ability to listen to directions.

• Customer Service.

• Time Management.

• Multi-tasking.

Work Environment:

This position operates in a professional office environment; This position requires the use of standard office equipment such as personal computers, printers, fax machines, photocopier, card swipe technology, phones, Fed-Ex machine.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; move about; sit; to carry work and use controls; reach with hands and arms; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs. Specific vision abilities required by the employee include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus, etc.

Environmental Conditions:

The work environment is in an office setting.

Position Type/Expected Hours of Work:

The coordinator position for the STJ Athletics- Ticket Office is a temporary position for the Summer 2024 and the expected hours are 20 hours a week during work a week of Monday through Friday, 8:30 a.m. to 4:30 p.m. Please note, occasionally, due to the nature of sporting events and Ticket Office operations, this position may occasionally require the STJ Ticket Office student worker to work hours in the evening/night or on a weekend or during breaks and holidays.

Travel:

Travel is primarily local at the STJ Queens Campus. However, travel to other sites via the student worker's personal transportation may be assigned by the supervisor to staff the STJ Ticket Office operations for an event.

Required Education and Experience:

• High School Diploma.

• A student enrolled in college (undergraduate or graduate).

Preferred Education and Experience:

• Previous experience working in college athletics.
  

Other Duties:

• Good communication with fans and other staff members from St. John’s.

• Good computer skills with Microsoft Word and Microsoft Excel.

• Excellent communication skills and detail oriented.

• Knowledge of St. John’s University Athletics Teams and Athletics Department staff.

• Demonstrated ability to handle confidential matters and to be professional.

• Ability to work well with others.

• Willingness to tackle new projects.

• Capability to work 20 hours per week.

This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Note: In addition to completing the online student application on the STJ website for this position, college students (undergraduate or graduate) must also email me a copy of their resume to Melissa Manno, Assistant Athletics Director/Director of Ticket Operations at byrnem@stjohns.edu

In compliance with NYC’s Pay Transparency Act, the hourly salary for this position is $16.00. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

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