Director for Ticket Operations

Posting Details

Position Information

Job Title

Director for Ticket Operations

Position Number

500451

Vacancy Open to

All Candidates

Department

View Full Description

Posting Details

Position Information

Job Title

Director for Ticket Operations

Position Number

500451

Vacancy Open to

All Candidates

Department

ATH Athletic Ticket Office

Department Homepage

www.ecupirates.com

Advertising Department

TICKET OFFICE-ATHLETICS

Division

Athletics

Classification Title

Business Officer I

Working Title

Director for Ticket Operations

Number of Vacancies

1

Full Time Equivalent (FTE)

1.0

Full Time or Part Time

Full Time

Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.

$63,000 - $68,000

Position Location (City)

Greenville

Position Type

Non-Faculty

Job Category

Non-Faculty Professional

Organizational Unit Overview

The Athletics Department mission is to represent East Carolina University with distinction and create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life. We are committed to the highest standards of character, honesty, effort, and sportsmanship; respecting all people, their personal identities, differences and beliefs; and to provide a safe and equitable environment for student-athletes’ academic, athletic and personal development. The highly visible athletics program is committed to NCAA compliance, comprehensive excellence and to be trustworthy stewards of the aspirations of our student-athletes, the resources we manage, the reputation of our University, and our mission of service.

Job Duties

The primary purpose of the position is to serve as an extension of the Assistant AD for Ticket Operations/Pirate Club Operations for management of all planning, operations and fiscal management of the athletic ticket office. This position performs its duties consistent with the goals and values of the department, division, and university and ensures compliance with NCAA, conference, university and governmental policies, procedures, regulations and guidelines applicable to the athletics ticket office operation. The director will function in a number of leadership roles including fiscal management, customer service, game-day operations, sport-specific ticketing operations, and managing of back-office ticketing software and technology. Supervises student and temporary employees. This position must be able to think independently to interpret and communicate guidelines, policies, etc. to recognize, define and resolve standard and non-standard problems applying operating procedures, practices and established precedents. Resolve recurring issues and problems as well as unique situations. Additionally, this position will be expected to understand and apply a variety of features in software programs, databases, information systems in the performance of their duties. This position functions with independent interaction to build quality relationships and work collaboratively and professionally with athletics, Pirate Club, university staff, students, and all constituencies and stakeholders on all levels, including face-to-face, phone, and electronic communications. Night and weekends work is expected in the performance of duties.

Minimum Education/Experience

Bachelor’s degree in business administration, public administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation

None

Preferred Experience, Skills, Training/Education

Master’s Degree and 3 years of experience in collegiate or professional athletics ticket operations or equivalent related experience preferred.

Special Instructions to Applicant

Candidates must also submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Official transcript required within 30 days of employment.

Additional Instructions to Applicant

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date

03/16/2026

Open Until Filled

Yes

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.

Initial Screening Begins

03/31/2026

Rank Level

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/...

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please indicate where you learned about this Athletics position.

   • NCAA
   • NACDA
   • HigherEdJobs.com
   • DiverseJobs.net
   • InsideHigherEd.com
   • ECU website
   • Professional Association (e.g. CoSIDA, NACMA, AFCA, NABC, ABCA, etc.)
   • Other

2. * Will you now or in the future require visa sponsorship for employment?

   • Yes
   • No

Documents Needed To Apply

Required Documents 1. Curriculum Vitae/Resume 2. Cover Letter 3. List of References

Optional Documents

Apply Now

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