The Director of Admissions is an essential part of a constructive and collaborative recruitment team which shares the responsibility for meeting the College's strategic enrollment goals by recruiting students who echo YHC's mission and values. This position is responsible for the supervision of the Admissions’ recruitment and counseling team; consisting of two on-campus Admissions Counselors, one Regional Recruiter based in Atlanta, the Admissions Counselor for Athletics, and the Campus Visits Coordinator; working with them to plan and assess strategic recruitment and yield activities. The Director of Admissions performs duties relevant to the recruitment, admission, and counseling of special populations (dual enrollment, transfer, readmit, and graduate students) including representing the College to all interested constituencies, reviewing admissions applications, territory management, and admissions programming.
Essential Duties & Responsibilities
Hire, train, supervise, and evaluate the Admissions Counselors, the Regional Recruiter, the Admissions Counselor for Athletics, and the Campus Visits Coordinator
Develop and maintain training documents for the recruitment and counseling team as well as student representatives working in the Office of Admissions
The Director of Admissions is an essential part of a constructive and collaborative recruitment team which shares the responsibility for meeting the College's strategic enrollment goals by recruiting students who echo YHC's mission and values. This position is responsible for the supervision of the Admissions’ recruitment and counseling team; consisting of two on-campus Admissions Counselors, one Regional Recruiter based in Atlanta, the Admissions Counselor for Athletics, and the Campus Visits Coordinator; working with them to plan and assess strategic recruitment and yield activities. The Director of Admissions performs duties relevant to the recruitment, admission, and counseling of special populations (dual enrollment, transfer, readmit, and graduate students) including representing the College to all interested constituencies, reviewing admissions applications, territory management, and admissions programming.
Essential Duties & Responsibilities
Hire, train, supervise, and evaluate the Admissions Counselors, the Regional Recruiter, the Admissions Counselor for Athletics, and the Campus Visits Coordinator
Develop and maintain training documents for the recruitment and counseling team as well as student representatives working in the Office of Admissions
Ensure enrollment goals are met regarding applications, acceptances, and deposits
Create and manage queries and reports to support enrollment needs
Collaborate with the Campus Visits Coordinator and other campus partners to plan and execute individual campus tours, open house events, large group visits, and other special programs that bring prospective students and families to campus
Counsel and assist prospective students and their families in the college search and selection process by providing information and direction regarding admissions and financial aid, academic programs, campus visitation, involvement opportunities, and housing
Frequently engage with prospective students and their families in one-on-one meetings as well as respond to their inquiries in person, by phone, and through email
Evaluate admissions applications for dual enrollment, transfer, readmit, and graduate student populations
Stay abreast of admissions trends and best practices in the ever-changing enrollment management environment
Be an active participant in virtual and in-person professional development and training opportunities
Serve on College committees as needed
Other duties as required
Required Knowledge, Skills, & Abilities
Bachelor's degree in student counseling, communications, education, business, public relations, marketing, or other related field from a regionally accredited institution
Appreciation for value and role of higher education, with preference given to those who have previous experience at a residential, liberal arts institution
Capability to understand, articulate, and support the benefits of a diverse campus community and value the perspective of others
Previous experience monitoring employee productivity and providing constructive feedback and coaching
Ability to prioritize, organize, and work independently, or as part of a project team, to complete multiple tasks with competing deadlines and priorities with a strong attention to detail and while exercising grace under pressure
Experience exercising independent judgment and discretion with little or no guidance, making decisions on behalf of the Admissions Office and the College that are appropriate, timely, and defensible while maintaining appropriate confidentiality
Effective, empathetic, and engaging communicator with the ability to build relationships with prospective students, their families, high school counselors, community-based organizations, and campus partners
Comfortable creating and making presentations to audiences of 300+
Strong computing skills and efficiency utilizing computing applications on various systems and programs (e.g. Microsoft Office Suite, PowerCampus, etc.) as well as with admissions information management systems (Liaison, etc.)
Possess a positive attitude, consistently proactive in fulfilling job responsibilities
Demonstrated commitment to a student-centered quality customer service
Minimum Qualifications
Bachelor’s degree from a regionally accredited institution
Familiarity with college and university admissions policies and procedures
Valid driver’s license and reliable transportation
Preferred Qualifications
Master's degree in student counseling, communications, education, business, public relations, marketing, or other related field from a regionally accredited institution
Prior recruitment experience at a four-year institution, with preference given to those with experience at a residential, liberal arts institution
3+ years proven experience of successful performance in a fast-paced admissions office
Supervisory Responsibilities
Responsible for the supervision of five full-time staff members
Working Conditions & Physical Effort
Requires the ability to sit for long periods of time while handling frequent interruptions
Requires extended hours during peak times as well as occasional weekend work
Requires manual dexterity with normal hand and finger movements for typical office work
Requires talking, hearing, and seeing as important elements for completing assigned tasks
Requires comfort speaking in front of large groups
Requires the use of various electronic tools
Requires the ability to relate to others and to partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, instructing, and/or speaking with others
Requires the ability to respond appropriately to constructive feedback from management
Requires the ability to provide constructive feedback to direct reports
Requires the ability to lift and carry 10 pounds frequently and 20 pounds occasionally
Applications must include a cover letter, current CV, and contact information for at least three professional references. Applicants must apply online using the College's HR portal. Review of applications will begin immediately. Selected candidates must successfully pass a background check.
Applicants who would enrich the diversity of the campus community are strongly encouraged to apply. EOE M/F/D/V