Director of Events and Game Operations

EXPIRED

Working Title: Director of Events and Game Operations

State Role Title: Administrative and Professional Faculty

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

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Working Title: Director of Events and Game Operations

State Role Title: Administrative and Professional Faculty

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

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College/Division: Intercollegiate Athletics

Department: 300263 - Facilities and Events

Pay Rate: Commensurate with Experience

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Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 08/23/2024

About JMU:

Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision
To be the national model for the engaged university: engaged with ideas and the world.

Who We Are
Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

James Madison University is accepting applications for a Director of Athletics Events & Game Operations within the Facilities and Events Department. The mission of the Facilities and Events Department is to provide excellent customer service through the management of athletic facilities, event administration and operational support. The goal of the Facilities and Events Department is to provide an environment that enriches the experience for student-athletes, participants and guests. Under the guidance of the Assistant Athletic Director of Facilities and Events, the successful candidate will lead the Event Management unit while working cooperatively with internal departments, campus stakeholders and services providers to schedule, organize, plan, and execute events throughout the athletics venues. This includes aspects related to but not limited to: event management, crowd management, resource allocation, risk management, safety policy development and enforcement, and outside rentals.

Duties and Responsibilities:

Supervision:
• Provides leadership/oversight for full-time, wage and student staff through recruitment, hiring, training and evaluation.
• Assists in resource management working closely with Asst. AD, Director of Facilities & Operations, and Director of AUBC to best accomplish departmental mission.
• Primary liaison with Event Staffing provider (RMC Events) and Emergency Services provider (ETS).

Facilities and Events Administration:
• Takes part in the strategic planning of annual goals and objectives for the Facilities and Events Department.
• Serves as back-up to the Assistant Athletic Director by performing administrative duties such as contract approvals, key/access management, budgetary approvals, equipment transfer/disposals, etc.
• Budget management for assigned event budgets.

Scheduling and special projects:
• Directs the scheduling of all athletic facilities.
• Maintains master calendar for all activities, events, and programs in venues.
• Serves as Summer Camp Coordinator for Varsity Sport Programs.
• Assist Assistant AD with development and maintenance of Emergency Action
Plans, including Severe Weather plan management and communication for internal and external events.

Event Management & Game Operations:
• Serves as the primary Event/Game Manager for assigned events occurring in Athletic facilities; makes assignments for and has oversight for Event Managers at other home events.
• Works with closely with Asst. AD on duties while serving in lead role as a Football Game Day Manager, leading all aspects of planning and production meetings.
• Oversight and management of event and business operations including pre-event estimates, scheduling, contractual agreements, event operations and post-event settlement.
• Manages all aspects of events such as planning and logistics to event implementation of staffing plans and collaboration with various units within Athletics, JMU and service providers.
• Enforces health, fire, safety and other facility regulations.

• Develops and manages crowd control policy and procedures and ensures safety of game personnel, participants, and patrons.
• Leads and/or assists with bid submission and planning and hosting of NCAA and conference post-season events. Serves as Tournament Manager for assigned post-season events.

Qualifications:

Required :

• Bachelor's degree in sports management, athletic administration or a related field.
• Supervisory experience of both Full-time and student staff.
• Demonstrated experience managing events in intercollegiate athletics setting
• Budget management experience.
• Experience hosting special events
• Ability to work in an environment that has a high volume of events and often under stressful situations.
• Ability to manage various projects at once, delegate duties when necessary and work autonomously or with a committee while demonstrating excellent judgment in decision-making.
• Possess effective communication skills, both written and oral.
• Possess strong organizational skills including strong attention to detail.
• Ability to work a flexible schedule, including nights and weekends.

Preferred qualifications include:

• Master's degree in sports management, athletic administration or a related field.
• 3-5 years' demonstrable experience in Division I intercollegiate athletics event or facilities management.
• Experience hosting NCAA and conference post-season events.
• Division I football event experience.
• Skilled in resource management, allocation and prioritization.
• Prior experience using scheduling software (R25, EMS, other)

Additional Posting Information:

JMU’s Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

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