Position Details
Director of Ticket Operations
Position Details
Director of Ticket Operations
Apply Now8100055
University Staff
Full-Time
Exempt
Rogers Park-Lake Shore Campus
ATHLETICS
ATHLETICS - GENERAL PROGRAM (03300A)
No
· Manage ticket operations for athletic events, including implementation of policy and procedures relating to ticket sales, sales strategy, ticket distribution, and allocation.
· Plan and implement a customer service strategy that provides fans with first class support, resolves customer ticket issues efficiently, and develops relationships with season ticket base and other fans.
· Collaborate with community organizations, university partners, and internal units such as marketing, promotions, communications, and creative services to maximize revenue and attendance for all ticketed sports by increasing single-game sales, season tickets, group sales, and student engagement.
· Coordinate all fiscal activities for the ticket office including event reconciliation, daily deposits and settlements, and ticket and financial reporting
· Hire, schedule, train, and supervise student ticket worker staff, ensuring students are learning skills while assisting in day-to-day and game day activities.
· Perform other related duties as assigned.
Bachelor’s degree in related field and three-five years of previous experience with college or private enterprise facilities management.
· A Bachelor’s degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
· Minimum 2 year work experience in collegiate athletics or professional athletics,
· Excellent computer, verbal and written communication, as well as demonstrated organizational skills. Experience working with a ticketing system/software like Audience View.
NA
Microsoft Office, and experience working with a ticket system (i.e. Audience View)
No
No
Does this position require direct animal or patient contact?
No
None
Irregular Hours
11/13/2023
Diversity, Equity, and Inclusion
As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.
https://www.careers.luc.edu/postings/...
Required fields are indicated with an asterisk (*).
* Do you have a minimum of a bachelor's degree in a related field?
* Do you have at least three-five years of previous experience with college or private enterprise facilities management?
* Why do you want to work for Loyola University Chicago?
(Open Ended Question)
Required Documents 1. Resume 2. Cover Letter/Letter of Application Optional Documents
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