Posting Number: R0003086
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Posted Apr.19
Staff
Classification Title Full Time Salary
Liberty University’s hiring practices and EEO Statement are fully in compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment preference to members of their own religion. Liberty University is in that category.
The Liberty University Athletic Department seeks a Director of Ticket Sales with the responsibility of managing staff and overseeing ticket sales responsibilities for all games (football, men’s & women’s basketball and baseball) to generate new revenue and service existing accounts. The director will be integral in the development of ticket sales & service strategies. This position requires someone who is highly motivated to contribute to the overall ticket sales & service efforts and passionate about staff leadership and development.
Sell tickets through outbound, inbound and renewal sales. Inventory available for sale may include but is not limited to: season tickets, season ticket upgrades, upsells & add-ons, group ticket packages, partial/mini-plan packages, single game tickets, parking, and Flames Club memberships.
Recruit, hire, train, and supervise sales & service staff.
Help to develop and execute season, group, and single ticket sales and marketing plans.
Lead, motivate, develop and retain sales and service staff for future succession.
Lead the day-to-day operations of the sales & service staff and exceeding expectations in revenue generation and customer service.
Grow business each year.
Director will be responsible for personal sales goals and contributing to annual revenue growth.
Prospect and target new sales opportunities to include season tickets and group tickets.
Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and provide follow up with staff with appropriate feedback and direction for development.
Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.
Assign group parking spaces for home football games.
Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, sales leadership, development of sales & service strategies, sales & service training, development of best practices and results tracking and reporting.
Track and report daily, weekly and monthly sales figures and relevant accountability.
Leads in the development of ticket marketing, promotions, ticket pricing, sales strategies and community ticket/sampling programs, etc.
Assist with identifying and staffing local community events throughout the year.
A bachelor's degree in Sport Management or related field and 2-3 years of sports ticket sales experience required, preferably with at least one year in a management/team leader capacity. Effective communication both verbally and in writing. Proficiency in Microsoft Office Suite. Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Excellent computer and organizational skills.
Lynchburg - In Office
05/06/2024
Person | Role |
---|---|
Amanda Rider |
Associate Athletic Director for Ticket Operations and Sales |
Kyle Heim |
Director of Ticket Sales |
Jeremy Adams |
Director of Ticket Operations (Men's Basketball) |
Robert Goodman |
Senior Associate Athletics Director for Revenue Generation and Branding Development |
Kameron Yates |
Associate Director of Membership Services |
Joshua Logan |
Assistant Director of Ticket Operations (University Events) |
Nathan Doremus |
Assistant Director of Ticket Operations (Women's Basketball) |
Brielle West |
Assistant Director of Ticket Operations (University Events) |
Person | Role |
---|---|
Spencer Beeman |
Assistant Strategic Communications (WS, MT, WT, WLAX) |
Alan York |
Assistant AD for Broadcasting and Digital Media |
Ryan Bomberger |
Senior Associate Strategic Communications Director (BASE, MS) |
Paul Carmany |
Associate Athletics Communications Director Media Contact for Women's Basketball, Men's and Women's Track & Field and Men's and Women's Cross Country |
Todd Wetmore |
Associate Athletics Director for Communications Media Contact for Football and Golf |
Joe Carmany |
Assistant Strategic Communications Director (VB, S&D, SB) |
Bill Smith |
Assistant Strategic Communications Director (MBB, FH) |
Colleen Donlin |
Assistant Director of Communication |
Person | Role |
---|---|
Conner Cornwell |
Assistant Athletic Director for Fan Experience & Promotions |
Robert Goodman |
Senior Associate Athletics Director for Revenue Generation and Branding Development |
Person | Role |
---|---|
Amanda Rider |
Associate Athletic Director for Ticket Operations and Sales |
Robert Goodman |
Senior Associate Athletics Director for Revenue Generation and Branding Development |
Hayden Faust |
Director of Ticket Sales |
Kameron Yates |
Associate Director of Membership Services |
Will Griffith |
Assistant Director of Ticket Operations |
Caroline Nall |
Assistant Director of Ticket Operations |
Jeremy Adams |
Assistant Director of Ticket Operations |
Person | Role |
---|---|
Spencer Beeman |
Assistant Strategic Communications (WS, MT, WT, WLAX) |
Alan York |
Assistant AD for Broadcasting and Digital Media |
Paul Carmany |
Associate Athletics Communications Director Media Contact for Women's Basketball, Men's and Women's Track & Field and Men's and Women's Cross Country |
Todd Wetmore |
Associate Athletics Director for Communications Media Contact for Football and Golf |
Joe Carmany |
Assistant Strategic Communications Director (VB, S&D, SB) |
Bill Smith |
Assistant Strategic Communications Director (MBB, FH) |
Ryan Bomberger |
Senior Associate Strategic Communications Director (BASE, MS) |
Colleen Donlin |
Assistant Director of Communication |
Person | Role |
---|---|
Conner Cornwell |
Assistant Athletic Director for Fan Experience & Promotions |
Robert Goodman |
Senior Associate Athletics Director for Revenue Generation and Branding Development |
Isaac Apon |
Director of Social Media and Creative Services |
Holley Reese |
Assistant Director of Fan Experience and Promotions |
Person | Role |
---|---|
Robert Goodman |
Associate Athletic Director for Fan Experience and Ticket Sales |
Amanda Rider |
Assistant Athletics Director for Ticket Operations |
Hayden Faust |
Director of Ticket Sales |
Kameron Yates |
Associate Director of Membership Services |
Dallas Guill |
Assistant Director of Ticket Operations |
Will Griffith |
Assistant Director of Ticket Operations |
Caroline Nall |
Assistant Director of Ticket Operations |
Person | Role |
---|---|
Alan York |
Assistant AD for Broadcasting and Digital Media |
Ryan Bomberger |
Senior Associate Athletics Communications Director |
Paul Carmany |
Associate Athletics Communications Director Media Contact for Women's Basketball, Men's and Women's Track & Field and Men's and Women's Cross Country |
Todd Wetmore |
Associate Athletics Director for Communications Media Contact for Football and Golf |
Joe Carmany |
Assistant Athletics Communications Director Media Contact for Volleyball, Swimming & Diving and Softball |
Bill Smith |
Assistant Athletics Communications Director (Field Hockey, M/W-Tennis, W-Lacrosse) |
Spencer Beeman |
Assistant Athletics Communications Director |
Colleen Donlin |
Assistant Director of Communication |
Person | Role |
---|---|
Robert Goodman |
Associate Athletic Director for Fan Experience and Ticket Sales |
Isaac Apon |
Director of Social Media and Creative Services |
Conner Cornwell |
Director of Fan Engagement and Promotions |
Holley Reese |
Assistant Director of Fan Experience and Promotions |
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