Director of Ticket Sales and Operations

EXPIRED

Job Title

Director of Ticket Sales and Operations

Agency

Texas A&M University - Corpus Christi

Department

Athletics Programs

Proposed Minimum Salary

Commensurate

Job Location

Job Title

Director of Ticket Sales and Operations

Agency

Texas A&M University - Corpus Christi

Department

Athletics Programs

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

PURPOSE

This position will be responsible for implementing a ticket sales plan, increasing revenue generation through a consistent volume of calls and visits, oversight of the box office operations and other duties as assigned.

RESPONSIBILITIES

• Achieve monthly and annual activity and sales goals through the implementation of a ticket sales plan developed with the Deputy Director of Athletics and External Team.

• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season, partial plans, individual and group tickets for Islander Athletics.

• Call current and past customers and cold-call new sales leads to generate sales.

• Oversee box office operations including game days.

• Oversee ticket reconciliations, deposits, credit card transactions and petty cash funds.

• Work closely with the Associate AD for Business and Finance to ensure all University accounting procedures are properly implemented and followed in the Athletic Ticket Office.

• Provide superior customer service to ticket patrons and other stakeholders.

• Hire, supervise and train all box office employees.

• Manage and maintain the online ticketing platform.

• Serve as the main point of contact with ticket staff at the American Bank Center.

• Maintain various databases including those related to season ticket patrons and group ticket accounts.

• Provide accurate ticketing reports upon request.

• Other duties as assigned.

WHAT YOU WILL NEED

• High school diploma or GED.

• Five years of related experience, including two years of related supervisory experience.

• Additional education may be considered as a substitute for minimum experience requirement.

• Intermediate skills using Microsoft Office Suite (Teams, Outlook, Excel, Word, etc.)

• Ability to multitask and work cooperatively with others.

• Work beyond normal office hours and/or work on weekends.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.