Director, Women's Soccer Operations

Summary

This position provides comprehensive administrative, organizational, and logistical support for the United States Military Academy (“USMA”) Women’s Soccer program, including daily operations, team travel, equipment ordering and distribution, facility scheduling, business office reconciliations, recruiting visit logistics, alumni and community engagement, and camp operations. The role also supports external initiatives such as strategic communications, social media strategy, and creative video. This position works closely with the Army West Point Athletic Association (“AWPAA”) compliance office to ensure adherence to NCAA, USMA, AWPAA, and Patriot League rules and regulations, represents the Women’s Soccer program and AWPAA in a professional manner, and performs other duties as assigned.

Scope of Impact

This position is responsible for managing all operational and support functions of the NCAA Division I Women’s Soccer program at the USMA The role involves direct interaction with cadet-athletes who are future leaders of the United States Army. While the position does not participate in policy development, it plays a key role in the administrative organization and execution of the Women’s Soccer program. This role regularly interacts with a broad range of stakeholders, including USMA staff, AWPAA staff, Army Athletic Association staff, Association of Graduates staff, coaches, cadet-athletes, parents, donors, and the general public.

Level of Decision Making

This position exercises a moderate level of decision-making authority, primarily related to planning and executing team travel and recruiting visit logistics. The role also contributes to the collaboration, development, and implementation of strategic initiatives and the overall vision for the Women’s Soccer program and the Army West Point Athletic Association.

Success Factors

Success in this position will be evaluated by the Supervisor on the employee’s performance in a variety of areas, including but not limited to: Commitment to AWPAA Mission, Vision and Values; and supporting the AWPAA Strategic Plan and Priority Results.

Essential Duties and Responsibilities 

Summary

This position provides comprehensive administrative, organizational, and logistical support for the United States Military Academy (“USMA”) Women’s Soccer program, including daily operations, team travel, equipment ordering and distribution, facility scheduling, business office reconciliations, recruiting visit logistics, alumni and community engagement, and camp operations. The role also supports external initiatives such as strategic communications, social media strategy, and creative video. This position works closely with the Army West Point Athletic Association (“AWPAA”) compliance office to ensure adherence to NCAA, USMA, AWPAA, and Patriot League rules and regulations, represents the Women’s Soccer program and AWPAA in a professional manner, and performs other duties as assigned.

Scope of Impact

This position is responsible for managing all operational and support functions of the NCAA Division I Women’s Soccer program at the USMA The role involves direct interaction with cadet-athletes who are future leaders of the United States Army. While the position does not participate in policy development, it plays a key role in the administrative organization and execution of the Women’s Soccer program. This role regularly interacts with a broad range of stakeholders, including USMA staff, AWPAA staff, Army Athletic Association staff, Association of Graduates staff, coaches, cadet-athletes, parents, donors, and the general public.

Level of Decision Making

This position exercises a moderate level of decision-making authority, primarily related to planning and executing team travel and recruiting visit logistics. The role also contributes to the collaboration, development, and implementation of strategic initiatives and the overall vision for the Women’s Soccer program and the Army West Point Athletic Association.

Success Factors

Success in this position will be evaluated by the Supervisor on the employee’s performance in a variety of areas, including but not limited to: Commitment to AWPAA Mission, Vision and Values; and supporting the AWPAA Strategic Plan and Priority Results.

Essential Duties and Responsibilities 

35% Team Travel Coordination

• Responsible for making and coordinating team travel arrangements. Responsibilities include reserving hotel rooms, cash advances/per diem, buses, flights, team meeting rooms, and team meals.
• In coordination with coaching staff, creates travel itinerary for and sees that it is sent to the appropriate administrators, coaching staff, OR, and team. 
• Responsible for travel reports/reconciliation. 

20% Recruiting: Unofficial and Official Visits Coordination

• Oversee the logistics and operational execution of all unofficial and official visits including compliance forms, itineraries, purchasing flights (if applicable), organizing meetings with support staff and players, meals, and transportation to and from USMA.
• Responsible for travel reports/reconciliation. 

15% Event Management

• Point of contact for any program events including Alumnae weekend, Army/Navy, TAC/TAC NCO/Professor Support Days, Team Banquets, Youth Club Nights, Pre R Day Picnic, Ice Cream Social, and any team building, civic engagement or community outreach events. 
• Responsibilities include invitations, communication, organization, planning, and coordination of any meals, travel, and any necessary logistics. 

20% Camp Management

• Liaison with the AWPAA camp staff and the coaches for ID Camps and Youth Camps. 
• Responsibilities include ensuring all approvals and facilities are secured, monitoring correspondence between camp office, campers, and coaches, and ensuring any necessary logistics with meals, visitor passes, and staffing (if applicable) are coordinated. 

10% Other Duties as Assigned 

• Maintains logs via compliance office.
• Ensures communication with USMA areas including Mess Hall closing tables, scheduling mandatory USMA activities, and beyond. 
• Assist in oversight of managers.

Supervisory Responsibilities  

Will supervise student managers and an Athletic Intern in the successful execution of day-to-day tasks.

Work Conditions & Physical Requirements

Perform duties in a fast-paced, ever-changing work environment.

• Must be able to remain in a stationary position for 50% of the time.
• Occasionally move boxes weighing up to up to 30 lbs. 
• Constantly operates a computer, printer, and phone. 
• The person in this position frequently communicates with team members, United States Military Academy (“USMA”) staff and vendors. 
• Ability to work in outdoor weather conditions.
• Must be able to work nights, weekends, and holidays as needed.

Travel 

Day and overnight travel may occur to support competitions, professional meetings, and other events associated with the operations of the Women’s Soccer program.

Required Qualifications

• Bachelor’s degree or from a four-year accredited institution; a combination of education and experience may substitute.
• Must be congenial, enjoy working in a challenging environment, and be willing to serve the needs of Cadet-athletes at West Point. 

Preferred Qualifications

• One year of professional experience in an operational/support capacity at an NCAA, NAIA, or NJCAA institution.
• Strong organization, communication, and operations skills required. 
• Familiarity with Microsoft Office Suite. 
• Ability to learn new software, such as Adobe Photoshop.
• The ability to form and maintain relationships with individuals from a variety of backgrounds.

Additional Eligibility Requirements

• Must be eligible to work in the United States of America, without sponsorship.
• Must be eligible to work on a military installation, including a willingness to submit to a background screen.
• Must possess a valid driver’s license.

Pay Range

$25 per hour

About Us

USMA is renowned as the world’s preeminent leadership development institution. Located on the banks of the Hudson River in West Point, NY, it is approximately one hour from New York City. The mission of USMA is "to build, educate, train, and inspire the Corps of Cadets to be commissioned leaders of character committed to the Army Values and ready for a lifetime of service to the Army and Nation." This position will be housed within the AWPAA, which is a non-profit corporation organized to manage and support the 30 intercollegiate athletic programs at the Academy. The AWPAA mission is to recruit, educate, train and inspire leaders of character who are committed to the Army Values through an extraordinary NCAA Division I athletic experience.

Equal Opportunity Employer

AWPAA is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law.

Applicant qualifications are considered without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law. 

Disclaimer Statement

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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