Eligibility and Certification Clerk

EXPIRED

Posting Details

Classification Information

Position/Classification Title

Student Services Specialist

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Posting Details

Classification Information

Position/Classification Title

Student Services Specialist

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Classification Type

SHRA

Position required to work during periods of adverse weather or other emergencies:

N - Not Mandatory

Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

-Three to five years of experience working in Registrar working environment.

-Experience working with Banner Student.

Required License or Certification

N/A

Position Overview

| Primary Purpose of Position |
The primary purpose of the Eligibility and Certification Clerk is to serve as the university certification officer for athletic certification and eligibility; Determine eligibility for athletic competitions for intercollegiate sports according to NCAA, CAA, and University rules and policies. Position will verify all student athletes at the beginning of the school year and complete mid-year certification processing to determine all athletes remain eligible. | | Primary Function of Organizational Unit |
The primary function of the Office of the Registrar is to provide support services to students, faculty, and staff in an efficient and timely manner. Responsibilities and activities in these support services include, but are not limited to, registration of students, certification of enrollment status, withdrawal of students from classes, processing official transcript requests, maintaining academic records, repeated courses, processing applications for graduation, maintenance of demographic data and scheduling of courses. | | Work Hours | 8:00 AM - 5:00 PM; Monday - Friday | | Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | |

Key Responsibilities and Related Competencies

| Required Competency | Information/Records Administration | | Duties |
-Collects and inputs data and performs research and analysis.
-Works with Degree Works, NCAA Clearinghouse, and Banner.
-Maintains an individual file on each student athletes.
-Updates the file each semester with transcript and degree audit to show the progress of each athlete.
-Assists with program improvements.
-Adheres to university, state, NCAA Rules and federal confidentiality regulations.
-Assists with program improvements and documentation.
-Processes certify all student athletics at various times during the semester.
-Assists the Registrar Office functions, which include but are not limited to: processing transcript request, registration, change of majors, change of address, and answering phones. |

| Required Competency | Managing Work Processes | | Duties |
-Identifies, documents, drafts and provides input to proposed changes to work standards, processes and procedures for discussion with stakeholders and supervisors.
-Completes mid-year certification processes to determine all athletics remain eligible.
-Updates and maintain student athlete information in General and Degree Modules of the NCAA Compliance Assistant.
-Updates eligibility reports.
-Completes student eligibility forms for campus recreation competitions and national competitions, student union, and university clubs. |

| Required Competency | Decision Making | | Duties |
-Recommends approaches to solving routine problems relating to programmatic requirements or standards.
-Certifies all student athletics at various times during the semester to determine eligibility according to NCAA guidelines. |

| Required Competency | Client/Customer Service | | Duties |
-Develops good, efficient customer relations within program area.
-Maintains effective working relationships with department chairs, faculty, advisors, staff, and students in order to initiate, facilitate and complete work
-Answers routine requests, referring non-standard issues to higher authority level
-Provides Banner Student Records training to the university staff and faculty members; training includes Banner Student Record forms, CAPP, DegreeWorks and Web Faculty Services.
-Provides quality front counter and phone customer service. |

Position Information

| Working Title | Eligibility and Certification Clerk | | Competency Level | Journey | | Position Number | 000332 | | Recruitment Range | $31,200 - $42,397 | | FLSA | Non-Exempt | | Appointment Type | Permanent - Full-time | | FTE | 40 hours/week, 12 months | | If Time Limited, Appointment Length | | | Organizational Division | Assoc Dir Office of Registrar & Records | | Organizational Location | Assoc VP for Student Success and Univ. Registrar | | Organizational Unit | Assoc Dir, Office of Registrar & Records |

Posting Detail Information

| Posting Number | SHRA2293 | | Open Date | 02/29/2024 | | Close Date | 03/20/2024 | | Special Instructions to Applicant |
This is a re-post. Previous applicants are still under consideration and do not need to reapply.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A&T State University permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Blue Cross Blue Shield of NC – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more | | Quick Link | https://jobs.ncat.edu/postings/28553 |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please describe your experience with NCAA rules and regulations if any.

(Open Ended Question)

1. * Please indicate your years of similar work experience:

   • None
   • Less than 1 year
   • 1 - 2 years
   • 2 - 3 years
   • 3 - 4 years
   • 4 - 5 years
   • 5 or more years

2. * Describe your customer service experience. Give an example of how your customer service impacted the overall operation of an organization.

(Open Ended Question)

1. * Please rate your level of proficiency using Excel.

   • No experience
   • Novice
   • Intermediate
   • Expert

2. * How many years of experience do you have performing data entry into a Banner module?

   • None
   • Less than 1 year
   • More than 1 year but less than 2 years
   • 2 to 3 years
   • 4+ years

3. * Please indicate where you learned of this position:

   • North Carolina A&T State University website
   • University of North Carolina System website
   • Chronicle of Higher Education
   • InsideHigherEd.com
   • Higher Education Recruitment Consortium (HERC)
   • Indeed.com
   • Other

4. (Open Ended Question)

Applicant Documents

Required Documents 1. Resume 2. Cover Letter 3. Letter of Reference 1 4. Bachelor's Degree - Copy of transcripts Optional Documents 1. Letter of Reference 2 2. Letter of Reference 3 3. Certificate of Release or Discharge from Active Duty (DD-214) 4. Master's Degree - Copy of transcripts 5. Other Degree - Copy of transcripts

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