Job Description:
Event staff will serve as ushers or ticket takers at home Gopher events for any of our varsity sports. Ticket takers are assigned to a specific entry gate and monitor the authenticity of every ticket used to enter a University of Minnesota Athletics Venue. Ushers are assigned to certain areas of each facility to help provide customer service for fans attending our events. They will help answer questions, provide direction, and help resolve any issues that arise over the course of an event. Ushers and ticket takers are essential to the overall game day experience for our fans.
Job Description:
Event staff will serve as ushers or ticket takers at home Gopher events for any of our varsity sports. Ticket takers are assigned to a specific entry gate and monitor the authenticity of every ticket used to enter a University of Minnesota Athletics Venue. Ushers are assigned to certain areas of each facility to help provide customer service for fans attending our events. They will help answer questions, provide direction, and help resolve any issues that arise over the course of an event. Ushers and ticket takers are essential to the overall game day experience for our fans.
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Minimum Qualifications:
Must be 18 years of age or older
Must be able to stand for long periods of times
Must be willing to perform all job functions in the weather conditions present in an outdoor stadium as well as indoor venues
Ability to work events that take place on evenings and weekends
Willingness to work in the same location every game
Relatable hospitality, guest service, or other direct customer contact experience with heavy emphasis on providing an exceptional level of customer service and satisfaction
An energetic, positive, and self-motivated person
Knowledge of Gopher Athletics history and passion for the program is strongly encouraged
With more than 140 years of tradition, Gopher Athletics is one of the oldest and most decorated athletics departments in the country. Minnesota was a charter member of the Big Ten Conference – our teams have won more than 200 conference titles to go with 26 national titles. There are more than 600 student-athletes and nearly 300 full-time employees in our athletics department. That community has built Minnesota into a nation’s top-ranked public school with respect to student-athlete academic performance in each of the past four years, a span of time during which the Gophers have won 13 conference team titles and a collection of individual conference and national crowns. Housed in the historic Dinkytown neighborhood on the northern edge of the University campus, Gopher Athletics is succeeding against a backdrop unique in college athletics, nestled at the heart of a bustling, modern metro area. We are proud of our decorated history, but we are prepared to achieve even greater success in the years to come. Ski-U-Mah!
Gopher Athletic’s Commitment to Diversity & Inclusion
Student positions are a form of financial support while pursuing an education at the University of Minnesota.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Person | Role |
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Associate AD / Chief Revenue Officer |
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Sr. Director of Ticket Sales & Premium Seating |
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Director of Ticket Operations |
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Director of Ticketing Systems and Intelligence |
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Associate Director of Ticket Operations (Soccer, Men's Hockey, & Baseball) |
Person | Role |
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Director of Equipment |
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Director of Football Equipment Operations |
Person | Role |
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Associate AD / Facilities Operations |
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Director of Operations | Athletes Village |
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Asst. Director of Operations | Huntington Bank Stadium |
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Director of Operations | 3M Arena at Mariucci/Ridder Arena |
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Asst. Director of Outdoor Facilities/Turf |
Person | Role |
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Assistant AD / Chief Revenue Officer |
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Director of Ticket Operations |
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Director of Ticket Sales |
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Director of Ticketing Systems and Intelligence |
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Assistant Director of Ticket Operations |
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Assistant Director of Ticket Sales & Operations (Soccer, Men's Hockey, Gymnastics, Baseball) |
Person | Role |
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Director of Football Equipment Operations |
Person | Role |
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Associate AD / Facilities Operations |
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Director of Equipment - Pavilion/Williams Arena |
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Director of Operations | Athletes Village |
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Asst. Director of Operations | Williams Arena/Maturi Pavilion |
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Asst. Director of Operations | Huntington Bank Stadium |
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Director of Operations | 3M Arena at Mariucci/Ridder Arena |
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