Fan Experience Coordinator (Part-time)

_ Why Work at BYU _    

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Title: Fan Experience Coordinator

Note: This is a part-time position that averages 28 hours per week.

Job Summary

• The role of the Fan Experience Coordinator and is to lead the development, sales, and execution of new experiential revenue streams within the athletic department. This role will focus on monetizing fan engagement through new experiences while enhancing the in-venue and year-round fan experience. This role will also oversee the fan experience and in-game production for Olympic sports, as well as oversee a student internship program. This position is a ¾ time position with an hourly wage and retirement benefits.

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_ Why Work at BYU _    

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Title: Fan Experience Coordinator

Note: This is a part-time position that averages 28 hours per week.

Job Summary

• The role of the Fan Experience Coordinator and is to lead the development, sales, and execution of new experiential revenue streams within the athletic department. This role will focus on monetizing fan engagement through new experiences while enhancing the in-venue and year-round fan experience. This role will also oversee the fan experience and in-game production for Olympic sports, as well as oversee a student internship program. This position is a ¾ time position with an hourly wage and retirement benefits.

Why You Should Join Our Team

• Be an integral part of BYU history and our rich tradition of winning. As a member of the Big 12 Conference, never has there been a better opportunity for BYU to tell its story on the biggest stages, and you can be a part of that. We need someone who understands BYU’s distinctive mission and vision, with the gospel of Jesus Christ as its essential foundation. We need someone who cares deeply about the individual successes and challenges of our student-athletes. We need someone who strives for excellence in all they do, and who can thrive in a dynamic, challenging, and incredibly rewarding environment.

What You’d Be Responsible For:

New Revenue Generation through Fan Experience Initiatives

• Identify, develop, and sell fan experience opportunities surrounding game day, as well as through auxiliary programs and events

• Spearhead advertising efforts to drive awareness, sales, and growth in collaboration with Marketing/Fan Experience, Digital Initiatives and Ticketing

• Track revenue performance and provide regular sales reports and projections

• Prepare and distribute detailed event plan outlining timeline, checklist, map, contacts, participants, activities, etc.

• Coordinate with Special Events, Facilities, OIT Events, Risk Management, Dining Services, BYU Police, Corporate Sponsorship, independent contractors, etc.

• Oversee execution of experiences and events, serving as primary operator for communication and on-site engagement

• Lead student employees in assisting with experience sales and execution

In-Game Production and Fan Engagement Plan for Olympic Sports

• Develop and implement comprehensive marketing/promotion plan for assigned sports

• Creating scripts for games, detailing each promotional piece and fulfillment corporate partner obligations

• Enhance game day atmosphere with Marketing Team, Spirit Squad, Corporate Sponsorships, OIT Events, PA Announcer, etc.

• Coordinate with the Creative Design and Creative Strategy & Video teams for videos, graphics, and digital asset needs

• Spearhead advertising efforts to drive awareness, attendance, and brand loyalty

• Meet regularly with coaching staffs to communicate fan enhancement plan and in-game production plan

Oversight of Student Internship Program

• Oversee the scheduling of student workers events and assigned projects

• Develop and implement systems to create year of year student worker stability

• Mentor, train, and tutor interns and volunteers in academic, athletic, and career initiatives

What Qualifies You to Apply?

Required:   

• Bachelor’s degree in related field and 1 year of intern/student experience in athletic marketing, advertising, or related field, or an equivalent combination of education/experience.

• Demonstrate ability to manage multiple projects simultaneously

• An interest in developing the capabilities of other people; patience in teaching and training

• Demonstrated ability to motivate volunteers/student workers to feel part of a team and make a significant contribution

• Basic skills in layout and graphic design and complete competence with Microsoft Office Suite software

• Excellent writing and verbal communication skills

• Independent worker, self-starter

• Must be organized

• Able to maintain a budget

• Able to create strong relationships (special events, ticket office, IT services, facilities, corporate partners, etc.)

• Must possess hospitality skills

• All new employees who are members of The Church of Jesus Christ of Latter-day Saints will be required to hold and be worthy to hold a current temple recommend, which may be verified during the application process.

Preferred:

• Bachelor’s degree in business marketing or related field and experience in D1 College Athletics

• Effectively deal will a wide variety of personalities in business, media and on campus

• Knowledge of Athletic Marketing inventory (scoreboard signs, video board, banners, etc.) preferred

• Understand the nature and mission of Brigham Young University and the Church of Jesus Christ of Latter-Day Saints.

• Must know NCAA, Big 12 Conference, MPSF rules and regulations involving promotion, publicity, and event management.

What we offer in return:  

This position comes with fantastic benefits, including: 

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) 

• Employee assistance program, available to the employee and all members of their household 

• May be eligible for tuition benefits after two years 

• Access to the library 

• Free on-campus parking 

• Free UTA passes for employees, spouses, and qualified dependents 

• Discounts at the BYU Store and for many events at BYU 

 

Pay Grade:  51

Typical Starting Pay:  Depends on Experience

 

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors.

**If the job doesn’t have a post-end date, the job could close at any time on any day**

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Apply Now

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