Fan Service Coordinator
EXPIRED
Posted Jan 30, 2024
Expired Jan 31, 2024
Fan Service Coordinator
Athletics Administration-Pennsylvania-Pittsburgh-(24000846)
The Fan Service Coordinator will be responsible for providing top-notch customer service to all fans, with an emphasis on season ticket holders/Panther Club members, via email, phone, and face-to-face interaction to elevate the event experience across all Pitt Panthers sporting events. The Fan Service Coordinator will report directly to the Director of Service.
Job Summary
Fan Service Coordinator
Athletics Administration-Pennsylvania-Pittsburgh-(24000846)
The Fan Service Coordinator will be responsible for providing top-notch customer service to all fans, with an emphasis on season ticket holders/Panther Club members, via email, phone, and face-to-face interaction to elevate the event experience across all Pitt Panthers sporting events. The Fan Service Coordinator will report directly to the Director of Service.
Job Summary
Apply NowFulfills ticket orders and answers customer inquiries. Tracks sales, generates reports, and maintains records. Assigns tasks and provides guidance. Aids in crafting effective ticketing sales strategies.
Essential Functions
The Fan Service Coordinator will be responsible for providing top-notch customer service to all fans, with an emphasis on season ticket holders/Panther Club members, via email, phone, and face-to-face interaction to elevate the event experience across all Pitt Panthers sporting events. The Fan Service Coordinator will report directly to the Director of Service.
Physical Effort
Computer work, ability to travel, and attend meetings on and off campus. Required to be mobile for long periods of time, especially on gamedays.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Assignment CategoryFull-time regular
Job ClassificationStaff.Ticket Operations Representative
Job FamilySales & Retail
Job Sub-FamilyTicket Sales & Operations
CampusPittsburgh
Minimum Education Level RequiredHigh School Diploma/GED
Minimum Years of Experience Required1
Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Additional details about Required Licensure/CertificationAn equivalent combination of work experience and high level playing experience may be substituted at the discretion of the University.
Work ScheduleMonday - Friday, 8:30 a.m. - 5:00 p.m.
Work ArrangementOn-Campus: Teams that work on campus, in an office, or in a lab.
Hiring RangeTBD Based Upon Qualifications
Relocation OfferedYes
Visa Sponsorship ProvidedNo
Background CheckFor position finalists, employment with the University will require successful completion of a background check
Child Protection ClearancesThe following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required DocumentsResume, Cover Letter
Optional DocumentsNot Applicable
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