Financial Aid Advisor III

Position Title:

Financial Aid Advisor III

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 5 years of related experience

Preferred Qualifications:

Experience working in financial aid - particularly with NCAA student-athletes.
Knowledge of federal, state, and institutional financial aid regulations.
Familiarity with financial aid management systems.

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Position Title:

Financial Aid Advisor III

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 5 years of related experience

Preferred Qualifications:

Experience working in financial aid - particularly with NCAA student-athletes.
Knowledge of federal, state, and institutional financial aid regulations.
Familiarity with financial aid management systems.

Job Description:

We are hiring for a highly skilled and knowledgeable Financial Aid Advisor III to join the Office of Student Financial Aid (OSFA) at Iowa State University. This role will focus on providing expert financial aid support to student-athletes, ensuring compliance with NCAA regulations, and addressing complex financial issues. The ideal candidate will be responsible for managing student-athlete financial aid packages, advising students and families, and collaborating with various campus departments. If you are passionate about supporting students' financial success and contributing to the mission of Iowa State University, we encourage you to apply.

What you’ll be doing:

• Establishes student eligibility and adjusts financial aid packages.
• Applies professional judgment on financial aid holds and overrides.
• Processes awards and ensures NCAA compliance for student-athletes.
• Maintains financial aid systems and updates student-athlete records.
• Advises students and families on financial aid processes.
• Coordinates athletic agreements and updates aid information in Workday.
• Resolves financial discrepancies and addresses student concerns.
• Leads financial aid outreach programs and events.
• Collaborates with internal and external stakeholders for compliance.
• Stays updated on NCAA and financial aid regulations.

Why join us:

The Office of Student Financial Aid (OSFA) at Iowa State University is dedicated to overseeing and responsibly administering financial aid to students in support of their academic and career success. We align our efforts with the university’s mission and strategic goals, ensuring students have access to the financial resources they need to achieve their educational aspirations. OSFA is committed to providing excellent service, transparency, and outreach while adhering to the highest standards of integrity and compliance. We prioritize student success and foster an environment where all students and their families feel supported and empowered throughout their financial aid journey. Join a collaborative and innovative team committed to enhancing the student experience and advancing Iowa State University's mission!

Example of Duties
• Assists students and families by making recommendations, interpreting regulations, and reviewing petitions.
• Counsels students and families regarding financial aid, including eligibility, application procedures, aid programs, costs, indebtedness, money management, and financial planning.
• Provides status updates regarding eligibility, scholarships, and applications.
• Provides specialized support for a financial aid area.
• Analyzes data, compiles reports and applies judgement.
• Evaluates individual circumstances and documentation and makes adjustments or exceptions based on judgment.
• Prepares and gives presentations related to financial aid and related topics.
• May supervise employees.

Level Guidelines
• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals
• Applies senior-level professional knowledge and expertise to work requiring greater latitude
• Solves moderately complex problems and regularly exercises judgment to determine appropriate action
• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
• Responds to complicated inquiries, provides training, and provides direction to lower-level staff
• May provide supervision to one to two other staff (i.e., leads a small work team)
• May lead projects for which well-defined practices and procedures may not exist
• Provides guidance to students

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:

March 28, 2025

Posting Close Date:

April 11, 2025

Job Requisition Number:

R16706

Apply Now

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