Financial Aid Coordinator -2 Positions (CS24-256)

EXPIRED

Description

The Department of Student Financial Aid is looking to hire two Financial Aid Coordinators who will be responsible for administering benefits for veterans, including Illinois MIA/POW, ING, IVG, VA chapter 33, and ROTC scholarships. In this role, you will apply tuition and fee waivers and stipends, assist with the Monetary Award Program, and handle the receiving and processing of athletic scholarship agreements, contracts, and changes while resolving over awards.

You will also handle aid cancellations, notify students of their right to appeal, process appeals when applicable, and cancel aid when necessary. Moreover, staying current on NCAA rules and regulations is essential, and you will also be expected to address financial aid inquiries over the phone and in person at the counter.

Work Schedule: This position is full-time, requiring 37.5 hours per week. The standard work week runs from Monday to Friday, with working hours from 8 a.m. to 4:30 p.m.

Typical Qualifications

Minimum Qualifications:

1. Any one or combination totaling three (3) years (36 months) from the categories below:
   1. College coursework in any discipline, as measured by the following conversion table or its proportional equivalent:
   2. 30 semester hours equals one (1) year (12 months)

Description

The Department of Student Financial Aid is looking to hire two Financial Aid Coordinators who will be responsible for administering benefits for veterans, including Illinois MIA/POW, ING, IVG, VA chapter 33, and ROTC scholarships. In this role, you will apply tuition and fee waivers and stipends, assist with the Monetary Award Program, and handle the receiving and processing of athletic scholarship agreements, contracts, and changes while resolving over awards.

You will also handle aid cancellations, notify students of their right to appeal, process appeals when applicable, and cancel aid when necessary. Moreover, staying current on NCAA rules and regulations is essential, and you will also be expected to address financial aid inquiries over the phone and in person at the counter.

Work Schedule: This position is full-time, requiring 37.5 hours per week. The standard work week runs from Monday to Friday, with working hours from 8 a.m. to 4:30 p.m.

Typical Qualifications

Minimum Qualifications:

1. Any one or combination totaling three (3) years (36 months) from the categories below:
   1. College coursework in any discipline, as measured by the following conversion table or its proportional equivalent:
   2. 30 semester hours equals one (1) year (12 months)
   3. Associate’s Degree (60 semester hours) equals eighteen months (18 months)
   4. 90 semester hours equals two (2) years (24 months)
   5. Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
2. Work experience coordinating office, business, or customer service/relations activities.
3. One (1) year (12 months) of higher education, student services, or closely related experience.

Knowledge, Skills and Abilities:

• Knowledge of all federal, state, institutional, and private financial aid regulations as they apply to packaging and disbursement of financial aid, disbursement of refunds, and Satisfactory Academic Progress (SAP).
• Knowledge of the student application process.
• Knowledge of Microsoft Office – Outlook, Excel, and Word and other computer programs.

Application Materials and Information:

1. To be eligible for the role, ensure that your application includes a complete and detailed employment history that highlights your relevant full time and part time work experience, including start and end dates of employment, and at least three professional references.
2. Relevant part-time work experience will count towards qualification for this position and will be converted to full-time equivalence to calculate the total length of experience.
3. You are strongly encouraged to submit a resume and/or cover letter to provide additional context and showcase your qualifications.
4. Upload all official or unofficial transcripts to meet the educational requirements. If the job description specifies a minimum number of college hours, official or unofficial transcripts are mandatory for the successful processing of your application.
5. Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.
6. After the position has closed, your application and supporting materials will be reviewed to determine if you meet the minimum qualifications, including any specialty factors associated with this position. Those who qualify will move forward for Civil Service Examination/Testing.
7. Please monitor your e-mail for further information regarding your application. Emails will be generated from careerinfo@siue.edu.
8. Applicants who feel their credentials and prior experience align with the listed minimum qualifications are encouraged to apply. In the application or within the cover letter and resume, clearly describe how your credentials and relevant work experience align with the specified minimum requirements of the position.
9. Applications must be submitted by the specified closing date no later than 11:59 p.m. CST.

About Civil Service Examination/Testing: The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of application materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, your application will move forward for examination/testing in which you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. This score will be emailed to the email address noted on your application. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled. Exam scores will be delivered from the civil service system apps@sucss.illinois.gov.

Supplemental Information

Classification: State Universities Civil Service System Classification Number: 0053 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at https://www.sucss.illinois.gov/pages/....

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Pre- Employment Screening: All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Additional Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at careerinfo@siue.edu.

Statement of Diversity: SIUE is an Equal Opportunity Employer committed to an inclusive and diverse workforce. We firmly believe in providing equal access and opportunity to individuals across all job titles. We will not discriminate against any person on the basis of race, national origin, ethnicity, color, religion, disability, age, marital status, sex, sexual orientation or veteran’s status.

SIUE cultivates an atmosphere of inclusivity, respect, and warmth that fosters learning and collaboration. Each member of our university community bears the responsibility of actively contributing to this enriching campus environment. We encourage individuals who are dedicated to upholding these values to apply.

To learn more about SIUE's Mission and statement on diversity, please visit: https://www.siue.edu/about/mission-goals-plans/index.shtml.

We value your interest and look forward to reviewing your application. For questions or more information, email careerinfo@siue.edu .