Insurance Coordinator-Athletics

Open for hire: 05-01-2026

SUMMARY

Under general supervision of the Head Athletic Trainer, works independently to coordinate the insurance claims process associated with athletic injuries occurring within 17 Division II sports. Assists the athletic training department in maintaining HIPAA and FERPA compliance. Provides administrative assistant responsibilities related to the day-to-day operation of the Athletic Training Department.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.

1. Manages all student-athlete primary policies; both domestic and international
2. Maintains documentation of all medical claims and/or bills
3. Reviews and confirms accuracy of medical claims
4. Files initial medical claim and secondary claim with secondary (athletic) insurance
5. Follows-up with medical providers, insurance companies, and guardians regarding medical claims to ensure proper payment
6. Prepares reports regarding medical insurance claims and claims paid analysis in a timely manner
7. Upholds professionalism and appropriate communication at all times
8. Assists in ensuring department maintains compliance with HIPAA and FERPA regulations.
9. Prepares reports, exams, letters, etc.

Open for hire: 05-01-2026

SUMMARY

Under general supervision of the Head Athletic Trainer, works independently to coordinate the insurance claims process associated with athletic injuries occurring within 17 Division II sports. Assists the athletic training department in maintaining HIPAA and FERPA compliance. Provides administrative assistant responsibilities related to the day-to-day operation of the Athletic Training Department.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.

1. Manages all student-athlete primary policies; both domestic and international
2. Maintains documentation of all medical claims and/or bills
3. Reviews and confirms accuracy of medical claims
4. Files initial medical claim and secondary claim with secondary (athletic) insurance
5. Follows-up with medical providers, insurance companies, and guardians regarding medical claims to ensure proper payment
6. Prepares reports regarding medical insurance claims and claims paid analysis in a timely manner
7. Upholds professionalism and appropriate communication at all times
8. Assists in ensuring department maintains compliance with HIPAA and FERPA regulations.
9. Prepares reports, exams, letters, etc.
10. Assists Athletic Training staff with paperwork related to pre-participation evaluations and student-athlete health insurance
11. Assists in handling Athletic Training budget and tracks spending to assist in future budget preparation
12. Manages departmental office supplies
13. Attends staff meetings and keep clear and accurate notes and records
14. Arranges travel for athletic training department
15. Assists with graduate application process and financial aid where needed
16. Answers phones and provides information or directs calls to the appropriate person
17. Working with all parties for insurance verification

QUALIFICATIONS

Qualified candidates must be active, engaged members of a church and demonstrate alignment with Harding University’s Statement of Faith. Preference will be given to candidates who are active, engaged members of the Churches of Christ. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) with six months related experience and/or equivalent combination of education and experience.

KNOWLEDGE, SKILLS, ABILITIES, & OTHER

• Cooperation - Openly shares information, knowledge and expertise with co-workers and cooperates with other members to achieve the workgroup’s goals; puts the interest of the University/unit ahead of accomplishing individual goals.
• Service Orientation - Understands the perspective and requirements of the customer, both internal and external; does what it takes to serve the customer to meet or exceed their expectations and anticipates future needs of the customer.
• Dependability - Consistently takes responsibility for completing work on time and follows through on commitments; acts with integrity and trustworthiness. Available for work on a consistent and timely basis with infrequent unplanned absences.
• Confidentiality – Understands and respects University policy and state and federal regulations concerning the restrictions of information disclosure.
• General knowledge of financial record-keeping
• Knowledge of mathematical and general office methods, procedures, and practices
• Ability to review financial documents for accuracy, completeness, and validity
• Ability to organize files and records
• Understands and abides by HIPAA and/or FERPA regulations
• Skills to interpret, infer, and apply written and verbally communicated rules and regulations
• Ability to maintain professionalism, proper communication, and effective working relationships with all individuals
• Ability to exercise tact, courtesy, alertness, respect, and good judgment when communicating with others
• Knowledge of word processing, spreadsheet software programs, web browsers, query tools, and records management systems (electronic medical records)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.

Posted: 04-24-2026

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