IT Manager I for Athletics

EXPIRED

Job Title

IT Manager I for Athletics

Agency

Texas A&M University

Job Title

IT Manager I for Athletics

Agency

Texas A&M University

Department

Technology Services - Strategic Alliances & Partners

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Glimpse of the Job and Your Opportunity to Contribute

Texas A&M University's Technology Services is actively seeking an IT Manager I for Athletics to lead our Help Desk and Event Technician teams onsite in College Station, Texas!

In this role, you will be responsible for ensuring the seamless operation of our IT support services, providing top-notch technical assistance to our staff and stakeholders. You will oversee the daily activities of the Help Desk, ensuring timely and effective resolution of technical issues, while also managing the Event Technician team to deliver flawless technical support for our athletic events.

As the IT Manager I of the Athletics’ Help Desk, you will be tasked with monitoring performance metrics, conducting regular team meetings, and providing ongoing training and development. You will also handle escalations, ensuring that complex issues are resolved efficiently. Additionally, you will support Texas A&M University’s Athletics by providing IT support during football games and participating in a rotation for other athletic events. Your presence at these events will ensure all technical events run smoothly, contributing to the success of TAMU Athletics.

Here’s a glimpse of what you’ll do:

• Oversee daily operations of the Help Desk and Event Technician team

• Plan and execute IT Projects

• Handle escalation and resolve complete technical issues

• Maintain awareness of and support the initiatives of the Athletics Department.

• Providing timely updates to customers regarding ongoing issues.

• Foster a collaborative and efficient work environment

Schedule: This role will be required to attend Texas A&M Athletics Events, which can occur on nights and weekends. As the IT Manager, you will attend Texas A&M Football games to provide IT Support and participate in the rotation of all other athletic events. This position is expected to be onsite in College Station, Texas.

Salary: $60,000 - $65,000 annually.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience AND three years of information technology experience which includes two years of team / project leadership.

​ A well-qualified candidate would possess one or more of the following:

• Knowledge of basic project and operations management including decision making, scheduling, prioritizing, quality assurance, delegating, monitoring work tasks, reporting, negotiating, advanced customer relations skills, business acumen, persuasive communication, and adaptability to change

• Knowledge of team leadership skills including motivating team and group processes, team collaboration, empowering, coaching, mentoring, training, ethical integrity, championing, and supervising staff.

What to do

Apply now! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV/Resume.

Why Texas A&M University?

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatically enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

For additional information on benefits Click here

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.