Member Services Intern

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

DEPARTMENT SUMMARY

Carolina Athletics provides educational and athletic opportunities to young men and women, fosters an environment for student-athletes to learn, advance and excel both academically and athletically, and serves the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience.

The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition.

The Rams Club is the fundraising arm of Carolina Athletics, dedicated to creating meaningful opportunities for student-athletes at the University of North Carolina. We are proud to serve a community of over 22,000 Rams Club members. Through the generosity of our donors, we provide scholarship support for more than 600 student-athletes, empowering them to pursue a world-class education while competing at the highest level.

Beyond scholarships, The Rams Club raises critical funds to support premier facilities and impactful programming that benefit all 800+ Carolina student-athletes, helping them thrive in academics, athletics, and life beyond Carolina.

The Rams Club is a private 501(c)(3) organization that works in close partnership with University Development and the Department of Athletics to maximize support for Carolina student-athletes. We offer full-time employees a highly competitive benefits package designed to support the health, well-being, and professional growth of our team members. Benefits include full coverage of employee medical insurance, generous retirement contributions, season tickets for Carolina Basketball and Football, on-campus parking and more.

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Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

DEPARTMENT SUMMARY

Carolina Athletics provides educational and athletic opportunities to young men and women, fosters an environment for student-athletes to learn, advance and excel both academically and athletically, and serves the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience.

The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition.

The Rams Club is the fundraising arm of Carolina Athletics, dedicated to creating meaningful opportunities for student-athletes at the University of North Carolina. We are proud to serve a community of over 22,000 Rams Club members. Through the generosity of our donors, we provide scholarship support for more than 600 student-athletes, empowering them to pursue a world-class education while competing at the highest level.

Beyond scholarships, The Rams Club raises critical funds to support premier facilities and impactful programming that benefit all 800+ Carolina student-athletes, helping them thrive in academics, athletics, and life beyond Carolina.

The Rams Club is a private 501(c)(3) organization that works in close partnership with University Development and the Department of Athletics to maximize support for Carolina student-athletes. We offer full-time employees a highly competitive benefits package designed to support the health, well-being, and professional growth of our team members. Benefits include full coverage of employee medical insurance, generous retirement contributions, season tickets for Carolina Basketball and Football, on-campus parking and more.

When you join The Rams Club team, you become part of a passionate, mission-driven organization committed not only to supporting the next generation of Tar Heels – but to being the very best at it. We strive for excellence in everything we do, setting the standard in collegiate athletics fundraising. If you are inspired by the power of education, athletics, and community – and driven to be part of a team that leads the way – we want to hear from you.

To learn more about Carolina Athletics and The Rams Club, visit GoHeels.com.

POSITION SUMMARY

The Member Services Interns are key members of The Rams Club’s Member Services Team, working collaboratively across our organization and closely with the Annual Fund team. This role serves as a primary point of contact for current and prospective members while supporting the execution of the annual membership cycle, ticket and parking operations, stewardship initiatives, and game-day experiences. Interns will gain hands-on experience in donor relations, database management, and event coordination within a fast-paced collegiate athletics environment. This position reports to Morgan Shump, Associate Director of Stewardship. There are two openings for this role.

Key Dates
The ideal start date is the first week of May 2026, running through June 30, 2027.

Work Schedule & Hours
Monday – Friday, 8:00am-5:00pm. Occasional overtime required, including evenings and weekends to support all home football and men’s basketball games, occasional Olympic sport games and special events.

Work Environment
This position is an in-person position based on the campus of The University of North Carolina.

REQUIREMENTS

REQUIRED EDUCATION/EXPERIENCE:

• Four-year bachelor’s degree required. One year of experience in collegiate athletics or athletics development preferred.

NECESSARY SKILLS:

• Proficient computer skills, including experience with Microsoft Office Suite.
• Working knowledge of database systems such as Paciolan, Salesforce and other database management systems
• Positive attitude and willingness to go above prescribed responsibilities
• Ability to interact, write, speak and communicate clearly with our donors and constituents, while portraying a professional image and demeanor
• Excellent time management skills and the ability to prioritize work tasks

ADDITIONAL REQUIREMENTS:

• Must be willing to drive and some travel is expected. Evening, weekend, and holiday work required.
• Ability to see, hear, speak, maintain cognitive function at a high level and move around the office, along with ability to lift 20 pounds.
• Ability to attend athletic events in varying environments including inclement weather.

KEY RESPONSIBILITIES

• Serve as primary initial contact for current and prospective Rams Club members via phone and email communication
• Assist the Member Services team with executing individual ticket and parking assignments for football and basketball games, facilitate large mailings
• Assist in the execution of The Rams Club’s annual membership cycle (database management, communications, etc.)
• Assist in the planning and coordination of game-day member stewardship efforts
• Assist with Student Ram recruitment efforts and other program needs and events (Junior Rams Club, Kids Club)
• Support the Annual Fund team by developing and executing strategies for growing membership and increasing retention rate
• Attend all home football and basketball games as well as special events as necessary, provide campus/facility tours to donors as needed

CORE VALUES

As a part of The Rams Club strategic plan, our work is guided by the core values.

TEAM

1. Trust and support each other.
2. Treat everyone with respect.
3. Encourage and welcome collaboration.

EXCELLENCE

1. Take extraordinary pride in your work.
2. Commit to exceptional quality and service.
3. Embrace change and seek continuous improvement.

DEDICATION

1. Believe in our mission and go above and beyond to promote it.
2. Approach your work with passion, positivity, and enthusiasm.
3. Commit to performing at a high level every day.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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PLEASE SUBMIT MATERIALS BELOW TO CINDY SHI AT cindy@ramsclub.com with “Member Services Internship” INCLUDED IN SUBJECT LINE.

1. EMPLOYMENT APPLICATION ;
2. COVER LETTER; and
3. RESUME

This application will close Friday, March 13, 2026.

Apply Now

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