Premium Sales and Services, Athletics

EXPIRED

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion.

About the Department

The University of Cincinnati Department of Athletics competes at the highest level of intercollegiate athletics with the vision to reach Next Level Success for all 18 varsity teams and more than 500 student-athletes. The Bearcats have a proud athletics history, winning eight national championships and 117 conference titles. The Cincinnati men's basketball team is among the 15 winningest programs all-time, while the football team became the first American Athletic Conference program to compete in the College Football Playoff in 2021. Olympic gold medalist volleyball player Jordan Thompson, NBA Hall of Famer Oscar Robertson and Major League Baseball legend Sandy Koufax are among the several luminaries who have competed as Bearcats. 

UC student-athletes collectively posted a 3.4 overall GPA in the spring of 2023, resulting in 11 consecutive semesters of a 3.3 department GPA or higher.
 

Under the leadership of Director of Athletics John Cunningham, and supported by more than 150 full-time staff members, UC Athletics' mission is to connect our community, enhance our University and impact the lives of student-athletes as they prepare to change the world on and off the field. 

For more information visit https://gobearcats.com/

Job Overview

The University of Cincinnati (UC), Department of Athletics seeks applications for a Director or Manager of Premium Sales and Services (Program Manager) to work in the Ticket Office. This is a full-time position, salaried, with a comprehensive benefits package.  The position will be hired at the Director or Manager level depending on skills and experience. 

The successful candidate will report to the Head of the Ticket Office and will be primarily responsible for the management, design, development and execution of all premium sales and services. The position will work with UCATS (UC Foundation) to provide year-round exceptional service to the Top 50 premium accounts as well as generating new revenue through active account procurement and business development while following University of Cincinnati and departmental policies, NCAA Division I, and Conference bylaws and regulations. 

Essential Functions

• Develop and execute a business strategy for all premium spaces that results in meeting or exceeding yearly revenue goals through new business development.
• Create and execute contracts pertaining to premium areas in Fifth Third Arena and Nippert Stadium.
• Responsible for working with on-campus partners and departments for game day planning and oversight including thematic planning in each premium space.
• Cultivate and maintain current relationships with premium account holders through year-round programing and experiences.
• Responsible for training and management of game day staff in premium areas.
• Occasional oversight of ticket sales and service full-time staff.
• Sell season tickets, mini plans, single game tickets, and premium tickets to the public via outbound phone calls, face-to-face appointments, game day sales, offsite events, and inbound calls. 
• Renew season tickets from assigned account base and maximizing upgrade and new sales opportunities. 
• Serve as dedicated personal contact for premium season ticket holders. 
• Maintain and update accurate records of all activities and sales in ticketing database and CRM system. 
• Utilize data for prospecting, generating leads, gathering referrals. 
• Collaborate with entities across the department and campus on various ticket initiatives. 
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree.
• Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

• Three (3) years of relevant experience

Additional Qualifications Considered

• The position requires some evening and weekend hours. 
• 5+ years of successful sales experience, ideally in premium sales.  

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Application Process 

Interested and qualified applicants must apply online and include:

• Cover letter of interest
• Current CV/Resume.

All certifications and other documentation can be uploaded using the Additional Documents section in the application. Applications without a cover letter and CV/Resume will not be considered for the position.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range of $55,000 - $62,500 dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu. 

The University of Cincinnati is an Equal Opportunity Employer.

REQ: 94724