Revenue Generation Internship – Development & Ticketing

Position Information

General Information

Position Number

STMP15

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Position Information

General Information

Position Number

STMP15

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Working Title

Revenue Generation Internship – Development & Ticketing

Division

Athletics

Department

Athletics (Adm)

Work Unit

Athletics Admin/Support

Work Location

Student Activity Center

Vacancy Open To

All Candidates

Position Designation

Non-Student Temporary

Employment Type

Temporary - Full-time

Hours per week

40

Work Schedule

Monday – Friday, with nights and weekends according to event schedules

Pay Rate

$1550 per month

Minimum Experience/Education

Bachelor’s degree

Departmental Preferred Experience, Skills, Training/Education:

Proficient computer skills including Excel, Word, and Photoshop.

Ability to interact and communicate clearly with donors and constituents.

Ability to lift and move objects and equipment up to 20 lbs.

Excellent time management skills are necessary to work in a fast paced environment.

Willingness to work nights, weekends, and holidays as necessary.

Valid driver’s license required.

Duties and Responsibilities

Serve as primary first contact for current and prospective 49er Club members via phone and email communication.

Carry a small portfolio of transactional annual giving donors with the goal to develop. relationships and move them through the donor pipeline.

Assist in the identification and research of potential donor prospects.

Assist with management of the benefit fulfillment process.

Maintain 49er Club social media accounts and update 49er Club website as needed.

Assist with special events and provide support on game days throughout the year.

Assist with the Niner Varsity Club and Young Alumni giving programs.

Provide innovative ideas to increase brand recognition, membership numbers and overall giving.

Assist donors with the purchase and allocation of tickets and parking for football, basketball, and baseball.

Use of the Paciolan system and related

CRM

for customer order entry, payment processing, and fulfillment.

Required training in Payment Card Industry (

PCI

) standards, security awareness, and other University policies.

NCAA

policy compliance.

Game day ticket operations at various hosted events.

Provide high levels of customer service.

Additional duties as assigned.

Other Work/Responsibilities

Additional duties as assigned

Necessary Licenses or Certifications

Proposed Hire Date

08/01/2024

Expected Length of Assignment

10

Posting Open Date

04/11/2024

Posting Close Date

Special Notes to Applicants

*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

Temporary hourly workers (eligibility based on

FTE

, duration of more than 30 days)

FTE

.75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance

Temporary salaried workers (regardless of the

FTE

, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/ben...

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?

   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other

2. (Open Ended Question)

Applicant Documents

Required Documents 1. Contact Information for References 2. Resume / Curriculum Vitae 3. Cover Letter / Letter of Interest Optional Documents 1. Other Document

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