Shift Supervisor - Bourque Arena

If you’re looking for great benefits, look no further. Endicott offers health, dental, and tuition benefits for you and your family along with a retirement plan with employer contributions! We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

POSITION SUMMARY:   Assist with the daily operation of the Raymond J. Bourque Arena; promote a safe environment for the College and the ice arena patrons; perform other duties as assigned by arena management to meet the needs of the department and the College.

RESPONSIBILITIES:

Perform routine ice resurfacing and maintenance

If you’re looking for great benefits, look no further. Endicott offers health, dental, and tuition benefits for you and your family along with a retirement plan with employer contributions! We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

POSITION SUMMARY:   Assist with the daily operation of the Raymond J. Bourque Arena; promote a safe environment for the College and the ice arena patrons; perform other duties as assigned by arena management to meet the needs of the department and the College.

RESPONSIBILITIES:

Perform routine ice resurfacing and maintenance

Assist with building maintenance and projects, including routine cleaning 

Ability to monitor the mechanical systems in the arena.

Provide high level customer service to patrons and user groups. 

Oversee Endicott College events, High School Hockey games and various other functions in the arena. 

Manage, train and motivate student workers. 

Cash handling and point of sales knowledge. 

Open and close arena when necessary.

Other duties as assigned. 

Assist and supervise customers utilizing the facility when necessary.

Open and close arena when necessary.

Gameday Manager responsibilities surrounding athletic events including but not limited to:

• Making sure the arena is ready for play

• Welcoming the opposing team to campus and escorting teams to locker rooms 

• Supervising student workers at the event

• Assisting the Event Manager with the overall operation of the event

QUALIFICATIONS:  

• High School Diploma, Bachelor Degree preferred

• Ice industry certifications preferred, however not required. 

• Self-motivated, energetic team player able to deal with a fast paced environment

• Sound organizational, time-management, and quality customer service skills.

• Familiarity with hockey and figure skating requirements

• Flexibility with work schedule- nights, and weekends. 

• First Aid certificate preferred 

Date: July 2023