Student Services Advisor II

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

World-renowned for its unparalleled combination of academic and athletic prowess, USC has a storied history of collegiate and Olympic success. The vision of the USC Department of Athletics is to be the most student-athlete centered athletics program in the country. USC Athletics is committed to serving and empowering its student-athletes by providing the support, resources, and environment for student-athletes to pursue a world-class education; engage in a meaningful and fulfilling college experience; transform into the best versions of themselves; compete for championships; and prepare to thrive after USC. A member of the Big Ten Conference and Mountain Pacific Sports Federation, USC is proud to support 10 men's (baseball, basketball, football, golf, swimming, diving, tennis, track & field, volleyball, water polo) and 13 women's (basketball, beach volleyball, cross country, golf, lacrosse, rowing, soccer, swimming, diving, tennis, track & field, volleyball, water polo) teams across 12 athletics venues.

JOB DESCRIPTION

USC Athletics is looking to hire an Academic Advisor for Football and Women’s Crew (Student Services Advisor II). Reporting to the Director of Academic Advising, this position will provide academic advising, planning and other support for assigned football and women’s crew student-athletes in areas of course selection, registration procedures, degree requirements, and career goals.  Successful candidates should have excellent written and oral communication skills, organizational skills, attention to detail, and extensive knowledge and application of NCAA rules and related academic tracking technology (i.e. Teamworks, DARS). This individual will also be required to maintain detailed student progress records, communicate regularly with supervisors and appropriate football and women’s crew staff, and have the ability to work autonomously while maintaining cooperative working relationships. Demonstrated effective verbal and written communications skills are required. Excellent interpersonal skills are a necessity. Candidates will be part of the Football Advising Team.

This position serves a diverse student and staff population, must demonstrate a commitment to improving outcomes for historically under-served populations, and is expected to contribute to the program’s diversity, inclusion, and equity efforts. USC Athletics is committed to increasing diversity in its staff and welcomes applications from persons of all backgrounds, ethnicities, races, genders, and sexual orientations.

This is a non-exempt (hourly) position that may require some overtime including evening and/or weekend hours.

Roles and responsibilities to include:

• Attends regular advising staff meetings and in-person student appointments between 8am-5pm on weekdays.

• Provides academic counseling for undergraduate and graduate student athletes, advising on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitors student progress.

• Evaluates student problems, academic, administrative or personal, and refers student to appropriate student services office for additional counseling. Liaises with other offices on behalf of students to facilitate problem resolution.

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The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

World-renowned for its unparalleled combination of academic and athletic prowess, USC has a storied history of collegiate and Olympic success. The vision of the USC Department of Athletics is to be the most student-athlete centered athletics program in the country. USC Athletics is committed to serving and empowering its student-athletes by providing the support, resources, and environment for student-athletes to pursue a world-class education; engage in a meaningful and fulfilling college experience; transform into the best versions of themselves; compete for championships; and prepare to thrive after USC. A member of the Big Ten Conference and Mountain Pacific Sports Federation, USC is proud to support 10 men's (baseball, basketball, football, golf, swimming, diving, tennis, track & field, volleyball, water polo) and 13 women's (basketball, beach volleyball, cross country, golf, lacrosse, rowing, soccer, swimming, diving, tennis, track & field, volleyball, water polo) teams across 12 athletics venues.

JOB DESCRIPTION

USC Athletics is looking to hire an Academic Advisor for Football and Women’s Crew (Student Services Advisor II). Reporting to the Director of Academic Advising, this position will provide academic advising, planning and other support for assigned football and women’s crew student-athletes in areas of course selection, registration procedures, degree requirements, and career goals.  Successful candidates should have excellent written and oral communication skills, organizational skills, attention to detail, and extensive knowledge and application of NCAA rules and related academic tracking technology (i.e. Teamworks, DARS). This individual will also be required to maintain detailed student progress records, communicate regularly with supervisors and appropriate football and women’s crew staff, and have the ability to work autonomously while maintaining cooperative working relationships. Demonstrated effective verbal and written communications skills are required. Excellent interpersonal skills are a necessity. Candidates will be part of the Football Advising Team.

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This position serves a diverse student and staff population, must demonstrate a commitment to improving outcomes for historically under-served populations, and is expected to contribute to the program’s diversity, inclusion, and equity efforts. USC Athletics is committed to increasing diversity in its staff and welcomes applications from persons of all backgrounds, ethnicities, races, genders, and sexual orientations.

This is a non-exempt (hourly) position that may require some overtime including evening and/or weekend hours.

Roles and responsibilities to include:

• Attends regular advising staff meetings and in-person student appointments between 8am-5pm on weekdays.

• Provides academic counseling for undergraduate and graduate student athletes, advising on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitors student progress.

• Evaluates student problems, academic, administrative or personal, and refers student to appropriate student services office for additional counseling. Liaises with other offices on behalf of students to facilitate problem resolution.

• Maintains academic unit student records and coordinates registration activities, degree progress, enrollment and degree verification, and transcripts with the USC Office of Academic Records and Registrar. Assists with Petition applications, resumes, and letters of recommendation. Interfaces with faculty, administrators and students regarding grading policies, academic progress, and student promotability.

• Member of the Football Advising Team and other committees at the department, school, college, or university level which deal in student services issues. Provides administrative support for local committees and works on committee-assigned projects.

• Maintains currency with NCAA policies and regulations, as well as policies, procedures, and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions, and other student services.

• Sport assignments are subject to change depending on departmental needs.

• Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.

• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Qualifications:

• The ideal candidate will possess a minimum of a bachelor’s degree (master’s preferred) and have 3 years of experience in department advising or student services experience (5 years of experience as an academic counselor/ advisor and demonstrated successful experience applying learning strategies for at-risk student-athletes at the Division I level preferred).

• Knowledge of NCAA rules, with a proficiency in Bylaw 14.

• Experience with Football advising preferred.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Hourly Range:

The hourly rate range for this position is $33.34 - $36.06. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To Apply:

All candidates must submit: (1) resume or curriculum vitae, (2) and cover letter addressing the candidate’s demonstrated commitment to promoting diversity, equity, and inclusion. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. 

Minimum Education and Experience
Bachelor's degree. 2 years related experience.

Minimum Field of Expertise
Department Advising or Student Services experience.

                                                  

USC is a smoke-free environment

_ USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. _ _ USC will con _sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

• Read USC’s Clery Act Annual Security Report
• Affirmative Action and Equal Opportunity Plan
• Pay Transparency Non-Discrimination
• USC is an E-Verify Employer
• Digital Accessibility

                                                  

If you are a current USC employee, please apply to this  USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/...

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