Technology Specialist

Technology Specialist

Division Intercollegiate Athletics

The Division of Intercollegiate Athletics (DIA) invites applications for the Technology Specialist position to support the department.

Since 1892, DIA has operated on the campus of the University of Illinois at Urbana-Champaign to support its intercollegiate athletic programs. Today, DIA supports 21 intercollegiate varsity sports which compete as a part of the Big Ten Conference and the National Collegiate Athletic Association. DIA provides the resources for over 500 student-athletes to participate at the highest levels of their respective sports. This extensive support ecosystem includes over 35 departments employing over 300 dedicated staff members including 80 plus varsity coaches working collaboratively to provide individualized championship-caliber opportunities to our student-athletes, in the classroom, in the competitive arena, and in personal and professional development, to enhance their growth and life preparation. The DIA mission is to Unify, Develop, Inspire, and Achieve, for the benefit of our student-athletes, our university, and our broader community.

DIA has set forth six strategic priorities to help guide and advance its overarching mission: Championship people, championship mindset; strategic innovation and investment; athletic success; financial sustainability; win championships; community engagement and enrichment. Together, these priorities present a cohesive vision for the direction of the department.

Duties & Responsibilities

Sports Technology Help Desk 
• Serve as a technology consultant and innovator for Illinois Athletics staff and coaches 
• Apply solutions with minimum supervision and using considerable evaluation, originality, and ingenuity 
• Provide end user support to staff and coaches 
• Support a variety of endpoint types including desktops, laptops, tablets, phones, printers and IoT devices 
• Utilize ticketing system to track and document work 

View Full Description

Technology Specialist

Division Intercollegiate Athletics

The Division of Intercollegiate Athletics (DIA) invites applications for the Technology Specialist position to support the department.

Since 1892, DIA has operated on the campus of the University of Illinois at Urbana-Champaign to support its intercollegiate athletic programs. Today, DIA supports 21 intercollegiate varsity sports which compete as a part of the Big Ten Conference and the National Collegiate Athletic Association. DIA provides the resources for over 500 student-athletes to participate at the highest levels of their respective sports. This extensive support ecosystem includes over 35 departments employing over 300 dedicated staff members including 80 plus varsity coaches working collaboratively to provide individualized championship-caliber opportunities to our student-athletes, in the classroom, in the competitive arena, and in personal and professional development, to enhance their growth and life preparation. The DIA mission is to Unify, Develop, Inspire, and Achieve, for the benefit of our student-athletes, our university, and our broader community.

DIA has set forth six strategic priorities to help guide and advance its overarching mission: Championship people, championship mindset; strategic innovation and investment; athletic success; financial sustainability; win championships; community engagement and enrichment. Together, these priorities present a cohesive vision for the direction of the department.

Duties & Responsibilities

Sports Technology Help Desk 
• Serve as a technology consultant and innovator for Illinois Athletics staff and coaches 
• Apply solutions with minimum supervision and using considerable evaluation, originality, and ingenuity 
• Provide end user support to staff and coaches 
• Support a variety of endpoint types including desktops, laptops, tablets, phones, printers and IoT devices 
• Utilize ticketing system to track and document work 
• Create reports from ticketing system to assist in identifying trends and issues 
• Deploy software, updates and security patches to endpoints 
• Deploy software via endpoint management, one-off installs or other methods 
• Group management 
• Manage printer deployment to users via group membership 
• Manage workstation policy deployment to users via group membership 
• Staff onboarding/off boarding 
• Add and remove users from groups to manage permission to resources 
• Provision required resources for new users 
• Deploy, configure, and deprovision hardware for staff 
• User education and training 
• Create, update and maintain end user documentation 
• New workstation setup 
• Complete device imaging for the department 
• Update inventory system to track hardware 
• Physical setup and cable management 
• Schedule, train and direct student workers 
• Act as a technical and institutional resource for other Technology Specialists providing training and advice
as needed.

Game Day and special events 
• Provide support for athletics specific technology including but not limited to scoreboards, sport specific performance systems, digital signage and other venue technology 
• Participate in a team to provide on-site and on-call support for athletics and special events. Support includes but is not limited to in-game live statistics feeds, external media networking support, instant replay
hardware, security camera systems and stats scoreboard interface 
• Schedule, train and direct student workers 
• Create processes and documentation to provide continuity and standardization

Organizational Relationship
This position will report to the Director, Sports Technology

Job Summary

This position provides support for hardware, software, network, desktop computing and other related technology services within Illinois Athletics.

Impact in Your First Year

Within 3 months, you will:
-Assist in keeping DIA employees operational from a technical stand point.

Within 6 months, you will:
-Assist in keeping DIA employees operational from a technical stand point. Learning to anticipate and assist in sports technology areas.

By the end of the first year, you will:
-Assist in keeping DIA employees operational from a technical stand point. Learning to anticipate and assist in sports technology areas. Make suggestions and contribute to sports technology efficiency and effectiveness. Provide superior customer service.

Minimum Qualifications

• High school diploma or equivalent.
• Two (2) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate’s Degree (60 semester hours) equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor’s Degree (120 semester hours) equals three (3) years).

Preferred Qualifications

Demonstrated experience within athletics

Knowledge, Skills and Abilities

• Excellent interpersonal communication skills Ability to manage multiple workstations via endpoint management systems and software Ability to prioritize multiple projects and tasks in time sensitive situations

• Maintain knowledge of, and compliance with, specific NCAA, Big Ten Conference, and institution rules that relate to this position is required.

• Championship Mindset and Expectations Understands and displays professionalism and integrity that builds and maintains trust between student-athletes and fellow DIA staff; Prioritizes and contributes to the life changing student-athlete experience; Adheres to University, DIA, Big Ten, and NCAA rules and regulations; Commitment to the Athletics Department and University’s mission and values; Flexible to various scheduling to include nights, weekend work and some holidays, team travel; and Maintain professional competency and skills required for professional practice.

Appointment Information

This is a 100% full-time Civil Service Technology Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after 7/7/2026. Salary is $55,000-$60,000 commensurate with experience.  This position is not eligible for any type of sponsorship for work authorization.

Become an Illinois professional at the University of Illinois Urbana-Champaign and be part of a dynamic community dedicated to making a positive impact on both local and global scales, advancing knowledge, and fostering creativity. Learn more about why YOU should join us.

DIA believes that athletics provides a forum to bring together people across all spectra of identities. We are committed to welcoming, affirming, and celebrating students, coaches, staff, and spectators of all races and ethnicities, sexes, religions, sexual orientations, gender identities and expressions, and abilities. DIA’s mission is to unify, develop, inspire, and achieve. It is no mistake that “Unify” is our first priority, a priority which requires a level of empathy and respect to create a culture of community, inclusivity, and belonging. Diversity, equity, inclusion, and belonging are a part of who we are and a standard that we are all responsible for upholding.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/....

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on 6/6/2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Ashley Browning at anbrowni@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — every staff member helps shape what’s next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

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The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

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Requisition ID : 1036700
Job Category : Technical
Apply at: https://jobs.illinois.edu

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