Temporary- Athletic Ticket Office Game Day Worker

EXPIRED

Posting Details

Posting Information

Posting Number

SAECC2623

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Posting Details

Posting Information

Posting Number

SAECC2623

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Advertised Title

Temporary- Athletic Ticket Office Game Day Worker

Campus Location

May vary by position

Position Number

008485

Category

Temporary Employees

Department

Athletic Ticket Office

Minimum Position Qualifications

High School Diploma or GED and at one (1) year of customer service, data entry, or sales experience are required. Relevant experience may substitute for the required education.

Special Conditions

The department is especially interested in candidates with knowledge of Paciolan software or related ticket system, as well as those with a strong customer service background, cash handling or data entry experience, and a willingness to work weekends and nights depending on event throughout the various sport seasons.

Work Schedule

This position’s schedule will be determined by the Memphis Ticket Office event and game day schedule. Long hours, evenings, holidays, and/or weekends may be required.May require work beyond normal schedule during peak times.

Posting Date

08/08/2023

Closing Date

Open Until Screening Begins

No

Hiring Range

$15.00 per hour

Full-Time/Part-Time

Part-Time: Benefits Ineligible

Working Conditions

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

Additional Working Conditions

Special Instructions to Applicants

All applications must be submitted online at workforum.memphis.edu Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Is this posting for UofM employees only?

No

Positions Supervised

None.

Knowledge, Skills, and Abilities

Must possess excellent customer service skills.Capable of working in a fast-paced environment.Ability to assist customers in an efficient and professional manner.Ability to deal with a wide variety of people.Organization skills and attention to detail.Strong Communication and interpersonal skills.Ability to deal with multiple demands.

Additional Position Information

Must be able to comply with all Department, University, Board of Trustees, Conference, and NCAA policies and procedures.

Benefits of Employment (Applies to full-time, non-police employees only)

Job Duties

Duties & Responsibilities

Assist the full-time ticket office staff on game days by providing customer service and selling tickets to events. Provide a high level of customer service to donors, ticket holders, and the general public during game day or other special events.

Duties & Responsibilities

Communicate positively with guests to establish their needs efficiently and courteously. Problem-solve by effectively communicating with guests to locate and deliver tickets. Provide information regarding Memphis Tigers events/facilities via face-to-face communication.

Duties & Responsibilities

Accurately operate Paciolan computer ticketing system to sell tickets for Memphis Tigers events. Handle sensitive information including, but not limited to, credit card information

Duties & Responsibilities

Other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have experience using Paciolan ticketing software?

   • Yes
   • No

2. * Are you able to work nights and weekends when needed?

   • Yes
   • No

Applicant Documents

Required Documents 1. Resume 2. References List Optional Documents 1. Cover Letter

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