Ticket Manager

EXPIRED

Department Information

The University mission is to establish CSU Pueblo as the people’s university of the southwest United States by 2028. Our success will be measured by the resilience, agility and problem-solving abilities of our diverse population, and the ways in which our graduates are able to navigate work in a rapidly changing world.
 
The Department of Athletics will support the university mission by developing and maintaining a top-quality Division II intercollegiate athletics program that is committed to providing a positive and fulfilling academic and athletic experience for all student-athletes. As a member of the Rocky Mountain Athletic Conference (RMAC) and the NCAA Division II, CSU Pueblo Athletics plays a supporting role in the higher education mission while enhancing a sense of community, strengthening our identity and playing a prominent role in enrollment management for the University.

Description of Job

This full-time, year-round position provides a Ticket Manager for the Department of Athletics. The primary responsibilities include serving as the Athletics Ticket Manager; including developing athletic ticket sales and strategies (single game and season); communication and great customer service of ticket sales to the general public; coordinating tickets for Pack Club and corporate partners; hiring, managing and guiding ticket personnel (part-time, student and work study) for regular, post-season (RMAC, NCAA) and external (AAU, CHSAA, CHSCA) game-day sales at events; providing oversight of the University Ticket System; preparing all internal and external audit documents and total reconciliation of ticket sales in coordination with the Athletics Business Manager, Associate Athletic Director/Head Wrestling Coach and Vice President for Athletics and Strategic Partnerships; and other duties as assigned by the Associate Athletic Director/Head Wrestling Coach and/or Vice President for Athletics and Strategic Partnerships.

Primary Duties
Direct the selling of all athletic single-game and season tickets including communication and great customer support as well as hiring/staffing help for selling tickets.

Manage the ticketing system (University Ticket System); this includes transferring equipment and materials which may involve lifting up to 25 lbs.

Create single-game and season ticket sales tactics, plans and communication in coordination with Athletics staff.

Prepare internal and external audit documents.

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Department Information

The University mission is to establish CSU Pueblo as the people’s university of the southwest United States by 2028. Our success will be measured by the resilience, agility and problem-solving abilities of our diverse population, and the ways in which our graduates are able to navigate work in a rapidly changing world.
 
The Department of Athletics will support the university mission by developing and maintaining a top-quality Division II intercollegiate athletics program that is committed to providing a positive and fulfilling academic and athletic experience for all student-athletes. As a member of the Rocky Mountain Athletic Conference (RMAC) and the NCAA Division II, CSU Pueblo Athletics plays a supporting role in the higher education mission while enhancing a sense of community, strengthening our identity and playing a prominent role in enrollment management for the University.

Description of Job

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This full-time, year-round position provides a Ticket Manager for the Department of Athletics. The primary responsibilities include serving as the Athletics Ticket Manager; including developing athletic ticket sales and strategies (single game and season); communication and great customer service of ticket sales to the general public; coordinating tickets for Pack Club and corporate partners; hiring, managing and guiding ticket personnel (part-time, student and work study) for regular, post-season (RMAC, NCAA) and external (AAU, CHSAA, CHSCA) game-day sales at events; providing oversight of the University Ticket System; preparing all internal and external audit documents and total reconciliation of ticket sales in coordination with the Athletics Business Manager, Associate Athletic Director/Head Wrestling Coach and Vice President for Athletics and Strategic Partnerships; and other duties as assigned by the Associate Athletic Director/Head Wrestling Coach and/or Vice President for Athletics and Strategic Partnerships.

Primary Duties
Direct the selling of all athletic single-game and season tickets including communication and great customer support as well as hiring/staffing help for selling tickets.

Manage the ticketing system (University Ticket System); this includes transferring equipment and materials which may involve lifting up to 25 lbs.

Create single-game and season ticket sales tactics, plans and communication in coordination with Athletics staff.

Prepare internal and external audit documents.

Plan, coordinate and communicate season ticket mail out and distribution plan.

Attend External Affairs Staff meetings and work collaboratively with administrative team.

Ancillary Duties:
Other duties as assigned by the Associate Athletic Director/Head Wrestling Coach and/or Vice President for Athletics and Strategic Partnerships.

Salary Range:
$42,000 - $46,000

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

• Bachelor’s degree from an accredited 4-year institution
• Willing and able to work nights and weekends
• Physical ability to fulfill duties of the position; this includes being able to lift up to 25 lbs
• Work experience in ticketing and/or marketing (includes part-time, graduate assistant, internship or volunteer) at the collegiate level or professional sport level Preferred Qualifications
• Master’s degree from accredited four-year institution in athletic-related field, marketing, business or other sales area
• Professional experience in the area of ticket sales and managing spreadsheets.
• Demonstrated commitment to abide by all University, RMAC and NCAA guidelines and rules.
• Experience in marketing and promotions and managing special events.
• Experience with and commitment to working with diverse student populations

Supplemental Information

All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position: 

1. a letter of intent (cover letter)
2. a current resume or CV
3. unofficial or official transcripts showing required degree conferred Additionally, applicants must include current contact information for three professional references, either within the online application or as an attachment.  
   

Applications submitted without the required attachments/information listed above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until filled; applications received by 10:00 am Tuesday, December 19th, 2023 will receive full consideration.

_ About Colorado State University Pueblo _
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students.  CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy.  Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.
 
CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution.  Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.  
 
 Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report.  CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
 
 At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience.  Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

• Medical and prescription insurance
• Dental insurance 
• Vision insurance 
• Flexible benefit plan 
• Basic term life insurance 
• Voluntary term life and AD&D lnsurance 
• Long-term disability insurance 
• Employee assistance program 
• Travel accident insurance 
• Voluntary critical illness and accident insurance 
• Annual and sick leave
• Retirement plans

Other benefits include:

• Employee and dependent tuition discounts
• State employee discounts via BenefitHub
• Various on-campus event, recreation, and meal discounts

 _ About Pueblo, Colorado  _
  The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west.  The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
 
 CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
 
 The University reserves the right to check additional references, with prior notification given to the candidate.
 
 _ Note: _ The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
 
 It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities.  If you need accommodations, please contact the Office of  Human Resources& Institutional Equity at (719) 549-2441 or  hr@csupueblo.edu.
 
 In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety. 
 
 Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.

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