Posting Number: R0003062
Posted Apr.15
Staff
Classification Title Part Time Hourly
Posting Number: R0003062
Apply Now
Posted Apr.15
Staff
Classification Title Part Time Hourly
Liberty University’s hiring practices and EEO Statement are fully in compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment preference to members of their own religion. Liberty University is in that category.
Working independently and exercising good judgment and discretion, the Ticket Office Assistant position will work events for NCAA Division 1 athletics as well as University events including but not limited to concerts, theatre, and club sports. Duties include supervising part time staff, set-up and tear down, selling via the box office, scanning/taking tickets, gate operations, and other duties as described.
Oversee athletic and university ticketed events including event set-up and breakdown of assigned events
Ensure a high-level of customer service is maintained both in the office and at events
Assist in the renewal process for season tickets with an emphasis on client retention
Maintain proper cash handling procedures including daily and nightly deposits
Assist with daily maintenance of ticket software system and office equipment
Assist with creation of event sales and revenue reports
Process ticket orders using ticket software and equipment along with cash handling and settlement 8. Ticket taking/scanning at both indoor and outdoor events
Office errands and needs for the department
Strictly adheres to Liberty University policies, representing the University in an exemplary manner. 11. Works effectively as a team member, embracing and fostering LU’s mission.
Minimum qualifications:
Bachelor’s degree from an accredited college or university
Apply and be accepted into a graduate program at Liberty University (Residential or Online)
Must be able to perform well under stress and maintain a positive attitude
Must be able to stand for hours at a time at both indoor and outdoor events
Availability including nights, weekends, and university breaks
Preferred Experience: Cash handling and/or sales, customer service via in-person and over the phone, experience in a Division 1 Athletics Department, and experience with the Paciolan ticketing software system.
Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
Strong organizational skills.
Computer and scheduling skills.
Required to travel to local and campus locations.
May be required to sit to perform deskwork or type on a keyboard.
Regularly required to hear and speak in order to effectively communicate orally.
Regularly required to stand, walk, and climb stairs to move about the campus.
Handle materials, reach overhead, kneel or stoop in order to conduct business.
Regularly lift 40 or fewer pounds.
The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. Working environment also includes facilitation of events outdoors. Noise level is dependent on the event but please note that there will be times of high noise level.
Use of one’s personal vehicle (or LU vehicles) may be required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.
This job description is designed to provide an employee with a basic understanding of the essential functions, duties, and responsibilities entailed in the performance of the job with Liberty University (LU). It is not intended to be all-inclusive. This description does not constitute an employment contract, either expressed or implied. Employment with Liberty University is at-will and may be terminated by either the employee or LU with or without advance notice for any reason or for no reason at all. Only the President is authorized to make changes to any LU policy. Job functions and responsibilities are subject to change at the discretion of management. Efforts will be made to provide advanced notice of such changes whenever possible.
Lynchburg - In Office
05/17/2024
Person | Role |
---|---|
Amanda Rider |
Associate Athletic Director for Ticket Operations and Sales |
Kyle Heim |
Director of Ticket Sales |
Jeremy Adams |
Director of Ticket Operations (Men's Basketball) |
Robert Goodman |
Senior Associate Athletics Director for Revenue Generation and Branding Development |
Kameron Yates |
Associate Director of Membership Services |
Joshua Logan |
Assistant Director of Ticket Operations (University Events) |
Nathan Doremus |
Assistant Director of Ticket Operations (Women's Basketball) |
Brielle West |
Assistant Director of Ticket Operations (University Events) |
Person | Role |
---|---|
Ryan Carr |
Assistant AD for Equipment Services |
Person | Role |
---|---|
Mickey Guridy |
Senior Associate AD for Event Management, Facilities and Personnel/Chief Diversity Officer |
Andrew Shumate |
Assistant Athletic Director for Event Management |
Dan Maxam |
Assistant Athletics Director - Facilities Management Event Management and Facilities Contact: MenÕs and WomenÕs Basketball and MenÕs Golf |
Patrick Donigan |
Assistant Director/Event Management/Game Day operations/Facilities |
Jonathon Smith |
Assistant Director/Event Management/Game Day operations/Facilities |
Person | Role |
---|---|
Amanda Rider |
Associate Athletic Director for Ticket Operations and Sales |
Robert Goodman |
Senior Associate Athletics Director for Revenue Generation and Branding Development |
Hayden Faust |
Director of Ticket Sales |
Kameron Yates |
Associate Director of Membership Services |
Will Griffith |
Assistant Director of Ticket Operations |
Caroline Nall |
Assistant Director of Ticket Operations |
Jeremy Adams |
Assistant Director of Ticket Operations |
Person | Role |
---|---|
Ryan Carr |
Assistant AD for Equipment Services |
Person | Role |
---|---|
Mickey Guridy |
Senior Associate AD for Event Management, Facilities and Personnel/Chief Diversity Officer |
Andrew Shumate |
Assistant Athletic Director for Event Management |
Dan Maxam |
Assistant Athletics Director - Facilities Management Event Management and Facilities Contact: MenÕs and WomenÕs Basketball and MenÕs Golf |
Mike Farris |
Director of Events and Facilities |
Patrick Donigan |
Assistant Director/Event Management/Game Day operations/Facilities |
Jonathon Smith |
Assistant Director/Event Management/Game Day operations/Facilities |
Person | Role |
---|---|
Robert Goodman |
Associate Athletic Director for Fan Experience and Ticket Sales |
Amanda Rider |
Assistant Athletics Director for Ticket Operations |
Hayden Faust |
Director of Ticket Sales |
Kameron Yates |
Associate Director of Membership Services |
Dallas Guill |
Assistant Director of Ticket Operations |
Will Griffith |
Assistant Director of Ticket Operations |
Caroline Nall |
Assistant Director of Ticket Operations |
Person | Role |
---|---|
Andrew Shumate |
Assistant Athletic Director for Event Management |
Dan Maxam |
Assistant Athletics Director - Facilities Management Event Management and Facilities Contact: MenÕs and WomenÕs Basketball and MenÕs Golf |
Mike Farris |
Director of Events and Facilities |
Patrick Donigan |
Assistant Director/Event Management/Game Day operations/Facilities |
Jonathon Smith |
Assistant Director/Event Management/Game Day operations/Facilities |
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