Ticket Operations Manager - 25001500 

Description

: 

Ticket Operations Manager

Athletics Department

Georgia State University

Georgia State University is a Division I institution and member of the Sun Belt Conference. On a campus without boundaries, the Department of Athletics fosters a Culture of Success through Academic Achievement, Competitive Greatness, Ethical Behavior, Social Responsibility, and Community Engagement that educates and transforms a diverse group of talented student-athletes into future leaders.

The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department.

WHAT MAKES GSU A GREAT PLACE?

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Ticket Operations Manager - 25001500 

Description

: 

Ticket Operations Manager

Athletics Department

Georgia State University

Georgia State University is a Division I institution and member of the Sun Belt Conference. On a campus without boundaries, the Department of Athletics fosters a Culture of Success through Academic Achievement, Competitive Greatness, Ethical Behavior, Social Responsibility, and Community Engagement that educates and transforms a diverse group of talented student-athletes into future leaders.

The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department.

WHAT MAKES GSU A GREAT PLACE?

• Flexible work environment. 
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position is responsible for the ticket prospecting and selling functions to ensure sound follow-through on new leads and excellent customer service. This position will include all ticketing and marketing functions for outside events.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Will oversee day-to-today affairs of the Ticket Office which includes some of the following functions: operations, revenue accountability, preparation of reports (summary data, daily sales, etc.) and reconciliations for all events.
• Operations of selling season ticket packages, individual game day sales, select non-athletics events and group outings and outside events.
• Oversee all ticket payment systems, prepare and design invoices, sales reports, commission reports, deposits and audit schedules. Report sales and attendance to proper staff, individuals, including the business office.
• Organize mailing in conjunction with the Panther Athletic Club for season tickets, renewal membership, event invitations, invoices and everything else associated with the season ticket campaigns
• Hire and supervise all Ticket Office staff to include, full-time, graduate assistants, temp, part-time staff, student workers.
• Responsible for ticketing including parking management, for all non-internal events that occur in GSU venues. Main functions include event build, inventory management, revenue and settlement reporting, day of box office management and access control.
• Create strategic partnerships with the neighboring community and corporate sponsors to drive interest and participation.
• Perform other duties as assigned by the Athletic Director or designee.

 Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor. 

Qualifications

: 

Bachelor's degree and three years of related experience; or a combination of education and related experience.

 

College/Business Unit

: Athletics 

Department: Athletics 

Location

: Atlanta Campus 

Shift: Varies 

Salary : $56,050-84,087 

Pay Grade: 14 

FLSA Status: Exempt 

Job Type: Full Time (Benefits Eligible) 

Job Posting

: 01/14/26, 6:25:50 PM 

Closing Date

: 01/24/26, 4:59:00 AM 

Special Instructions: 

To be fully considered for this position, all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application
• Resume

LI-DB1

 

Georgia State University Values: COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/sect... Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/sect.... 

Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check: Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.  Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.  

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. 

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

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