Ticket Services Representative

Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary:

This position will work under the direction of the Asst. AD, Ticket Sales & Operations. General responsibilities include: answering questions and problems that may arise on game day; providing exceptional customer service to all patrons; selling tickets to patrons walking up to the ticket office window on game day; scanning tickets as patrons enter the facility; assisting ticket office staff with resolving issues as needed; perform various other tasks that may be assigned by the Ticket Operations staff.

Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary:

This position will work under the direction of the Asst. AD, Ticket Sales & Operations. General responsibilities include: answering questions and problems that may arise on game day; providing exceptional customer service to all patrons; selling tickets to patrons walking up to the ticket office window on game day; scanning tickets as patrons enter the facility; assisting ticket office staff with resolving issues as needed; perform various other tasks that may be assigned by the Ticket Operations staff.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/

GED

plus 1.5 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

II. POSITION INFORMATION

| Campus Location: | Foggy Bottom, Washington, D.C. | | College/School/Department: | Athletics and Recreation | | Family | | | Sub-Family | | | Stream | | | Level | | | Full-Time/Part-Time: | | | Hours Per Week: | 5-10 hours | | Hiring Range | $22.00/hr | | Work Schedule: | Work Schedule Evenings, weekends, and holidays, schedule will vary based on event schedule. | | Position Designation: | | | Telework: | No | | Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search | | Special Instructions to Applicants: | | | Position Type: | | | Posting Number: | T000731 | | Job Open Date: | 10/29/2024 | | Job Close Date: | | | Open Until Filled: | Yes | | Applicant Review Will Commence On: | | | Background Screening | Successful Completion of a Background Screening will be required as a condition of hire. | | EEO Statement: |

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

|

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * This role is a GWTemps role. GWTemps is the internal temporary agency at GW. As a university employee, you are eligible to apply to internal university postings if you ever wanted to transition from a temporary role to a permanent role. Since this is a temporary position, this role is ineligible for university benefits, to include, annual/vacation leave, university and federal holiday pay, university closure/administrative pay, retirement benefits, healthcare insurance, etc. Do you acknowledge this information?

   • Yes
   • No

2. * What is your expected hourly range?

(Open Ended Question)

Applicant Documents

Required Documents 1. Resume

Optional Documents 1. Cover Letter