TICKETS SALES & SERVICE MANAGER

EXPIRED

TICKETS SALES & SERVICE MANAGER-(T219137)

Description

Position Summary:

The University of Alabama at Birmingham (UAB), an NCAA Division I institution and member of Conference USA, is seeking an Assistant Director of Ticket Sales and Service. The successful candidate will report to the Associate Athletics Director for Ticket Sales Service and the Director of Ticket Operations.

TICKETS SALES & SERVICE MANAGER-(T219137)

Description

Position Summary:

The University of Alabama at Birmingham (UAB), an NCAA Division I institution and member of Conference USA, is seeking an Assistant Director of Ticket Sales and Service. The successful candidate will report to the Associate Athletics Director for Ticket Sales Service and the Director of Ticket Operations.

To assist the Director-Ticket Sales in coordinating ticket and sales processing, ticket distribution, financial reporting and event management to ticketing for UAB Athletics. To provide day-to-day supervision of ticket office student staff including events held on nights and weekends. To provide superior customer service and to create opportunities for new business. To assist with ticket sales website and the creation/implementation of ticket sales plans and initiatives. To adhere to all institution, conference and National Collegiate Athletic Association (NCAA) rules and regulations. To report all known NCAA violations in accordance with institutional, conference and NCAA policies and guidelines

Duties and Responsibilities:

• Assist will all aspects of ticket operations and oversee student workers
• Assist with the day-to-day supervision and coordination of ticket and sales processing, ticket distribution, financial reporting, and event management.
• Assist with our ticket sales website and all online ticket sales functions.
• Manage, hire, train, and schedule our ticket office student staff including events held on nights and weekends is expected.
• Assist the Ticket Sales team with renewal outreach to current season ticket holders
• Assist the Ticket Sales team with group sales for football, men's basketball, and Olympic sports
• Assist in maintaining proper internal controls regarding cash handling, PCI compliance, and other Athletic department and University (Office of Accounting and Business Services) established policy.
• Assist with outbound and inbound ticket sales efforts for all ticketed sports.
• Assist with budgeted ticket goals for all Olympic Sports
• Assist in the creation and implementation of tickets sales plans and initiatives.
• Assist with ticket sales reports for upper management.
• Perform other duties as assigned

Salary Range: $18.85 - $21.00

Qualifications

Bachelor's degree in a related field and one (1) year of related experience required. Work experieince may substitute for education requirement.

"UAB is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable, and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity and expression as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans."

Primary Location

:University

Job Category

:Athletics

Organization

:090000000 Athletics Department Administration

Employee Status

:Regular

Shift:Day/1st Shift

Work Arrangement (final schedule to be determined by the department/hiring manager):Onsite