The Opportunity:

Lesley University seeks an Admissions Office Manager to support the Enrollment Initiative division. This operational and interactive position administratively supports all activities within the Enrollment division which supports undergraduate and graduate admissions, as well as the University’s Threshold program. As a member of the Enrollment Management Team, the Office Manager is expected to uphold the face and image of the University with enrollment related initiatives by always maintaining a professional demeanor and delivering customer service beyond expectations. Reporting to the Assistant Vice President of Enrollment Management the primary objective of the coordinator is to serve as the front line of response to email and phone inquiries. This new team member will handle day-to-day office operations and department needs as well as assist with scheduling of campus visits that may include group campus tours, interviews, portfolio reviews, class visits, faculty meetings, and athletic meetings. The position requires the ability to utilize multiple methods of communicating with inquiries and the applicant pool from initial contact through post visit surveys. This requires the ability to establish collaborative working relationships across the Lesley University community.

Qualities and Capabilities

The successful candidate will have:

The Opportunity:

Lesley University seeks an Admissions Office Manager to support the Enrollment Initiative division. This operational and interactive position administratively supports all activities within the Enrollment division which supports undergraduate and graduate admissions, as well as the University’s Threshold program. As a member of the Enrollment Management Team, the Office Manager is expected to uphold the face and image of the University with enrollment related initiatives by always maintaining a professional demeanor and delivering customer service beyond expectations. Reporting to the Assistant Vice President of Enrollment Management the primary objective of the coordinator is to serve as the front line of response to email and phone inquiries. This new team member will handle day-to-day office operations and department needs as well as assist with scheduling of campus visits that may include group campus tours, interviews, portfolio reviews, class visits, faculty meetings, and athletic meetings. The position requires the ability to utilize multiple methods of communicating with inquiries and the applicant pool from initial contact through post visit surveys. This requires the ability to establish collaborative working relationships across the Lesley University community.

Qualities and Capabilities

The successful candidate will have:

 • A bachelor's degree or extensive administrative experience

 • A minimum of 2 years of experience in public customer service, visitor services, or directly with undergraduate and/or graduate

 • Basic Microsoft Office proficiency and willingness to expand software management

• A professional and flexible manner with a willingness to work non-traditional hours including evening and weekend availability during peak recruitment

• Excellent organizational skills and attention to Ability to take initiative, problem solve and monitor a detailed schedule of activities

• Excellent written and verbal communication skills

• The ability to interact well with a wide range of people and personalities at all levels within and outside the Lesley University community

• The ability to work independently with minimum supervision

Why Lesley

Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences. Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities.

We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills.

Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference. Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution.

Expressing Interest

A letter of interest, CV/resume, and a statement addressing past and/or potential contributions to diversity, equity, and inclusion through teaching, professional activity, and/or service must be included for full consideration.

At Lesley University we strive for a supportive and equitable environment where people -- regardless of race, physical ability, age, neurodiversity, sexual orientation, gender identity, and other protected personal identities -- can participate equally and fully as their true selves in all aspects of university life. We are committed to diversity, equity, and inclusion throughout the fabric of our institution.