Analyst, IT Duke University Athletics

EXPIRED

Duke Athletics is committed to cultivating and promoting a diverse, equitable, and inclusive environment. Our collective success within and beyond the competitive arena depends on each community member being and feeling welcomed, respected, and valued. Through continuous education, reflection, humility, and accountability, we strive to develop leaders who embody these ideals.

Read more about Duke Athletics’ Commitment to Diversity, Equity, Inclusion, and Belonging by visiting this website: https://goduke.com/sports/2022/12/9/d...

Position Summary:

This position will support Athletics Information Technology. Position will serve as a primary contact for a diverse constituency including students, coaches, faculty, staff administrators and outside contacts including the football program. A successful candidate will demonstrate a strong work ethic, high level of integrity and honesty. Candidates must have the ability to work a flexible schedule, including some nights and weekends

Essential Functions:

• Diagnose Problems, Troubleshoot and resolve equipment and computer issues users experience in their day-to-day operations (including but not limited to Duke-issued cell phones, computers, laptop, department printers and tablets)
• Assist athletics football program with IT related support including software and video technology assistance
• Monitor and service systems
• Manage all home football gameday IT needs
• Provide support as needed for non-football gameday IT needs
• Update and improve existing systems
• Repair and/or replace equipment

Duke Athletics is committed to cultivating and promoting a diverse, equitable, and inclusive environment. Our collective success within and beyond the competitive arena depends on each community member being and feeling welcomed, respected, and valued. Through continuous education, reflection, humility, and accountability, we strive to develop leaders who embody these ideals.

Read more about Duke Athletics’ Commitment to Diversity, Equity, Inclusion, and Belonging by visiting this website: https://goduke.com/sports/2022/12/9/d...

Position Summary:

This position will support Athletics Information Technology. Position will serve as a primary contact for a diverse constituency including students, coaches, faculty, staff administrators and outside contacts including the football program. A successful candidate will demonstrate a strong work ethic, high level of integrity and honesty. Candidates must have the ability to work a flexible schedule, including some nights and weekends

Essential Functions:

• Diagnose Problems, Troubleshoot and resolve equipment and computer issues users experience in their day-to-day operations (including but not limited to Duke-issued cell phones, computers, laptop, department printers and tablets)
• Assist athletics football program with IT related support including software and video technology assistance
• Monitor and service systems
• Manage all home football gameday IT needs
• Provide support as needed for non-football gameday IT needs
• Update and improve existing systems
• Repair and/or replace equipment
• Setup & transfer new cell phones for users
• Welcome & setup all new hires within the Athletic Department
• Handle the disposal of all equipment that has reached its end of life in full compliance with Duke University policies
• Manage the computer images & ensure that up-to-date images are stored properly
• Manage the Athletics IT ticketing system ensuring users do not have to wait an extended time to have issues resolved
• Have a working knowledge of emerging technologies as they develop to remain on the forefront of needs for our teams and departments.

Qualifications:

• Bachelor’s degree preferred
• 1-3 years of IT experience
• Candidates must be proficient in using Microsoft programs (e.g., web design, excel, database and spreadsheets).
• Computer Sciences or Information Technology experience preferred.

How to Apply:

Interested Applicants should submit a cover letter, resume, and list of three references online at https://hr.duke.edu/careers/apply

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, national origin, genetic information, veteran status, or disability. Duke Athletics has a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.