Assistant Athletic Director for Ticket Sales & Operations

Posting Details

Posting Detail Information

Working Title

Assistant Athletic Director for Ticket Sales & Operations

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Posting Details

Posting Detail Information

Working Title

Assistant Athletic Director for Ticket Sales & Operations

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Position Location

Fort Collins, CO

Work Location

Position is fully in-office/in-person

Research Professional Position

No

Posting Number

202401969AP

Position Type

Admin Professional/ Research Professional

Classification Title

Prof/Indiv Contrib III

Number of Vacancies

1

Work Hours/Week

40

Proposed Annual Salary Range

$75,000 -- $85,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion , and focus on work-life balance,

CSU

is where you can thrive, grow, and make a lasting impact.

Review our detailed benefits information here.

Explore the additional perks of working at CSU here .

For the total value of CSU benefits in addition to wages, use our compensation calculator .

Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in !

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on

11/25/2024

Description of Work Unit

Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.

The Colorado State University Department of Athletics sponsors 16 men’s and women’s intercollegiate sports and competes as a member of the

NCAA

Division I-

FBS

. The University is a current member of the Mountain West Conference and future member of the Pac-12 Conference. The University is located in Fort Collins, Colorado, 65 miles north of Denver. More information on the University and its intercollegiate athletics program can be found at www.csurams.com and www.colostate.edu.

Position Summary

Position is responsible for the direction, leadership and supervision of the daily operations and sales efforts of the Athletic Ticket Offices in the McGraw Athletic Center and Canvas Stadium. Position has primary responsibility for the sport of Football. Position supervises ticket operations manager and works closely with the REVELxp Sales Team.

Required Job Qualifications

Bachelor’s degree required, preferably in Business, Marketing, Management,

HPER

,

HES

, Sports Management, Public Relations, Recreation, Education, Economics, Liberal Arts, Communications, Sociology or any other field related to responsibilities and duties

Minimum of three years of intercollegiate athletic ticket office experience required

Minimum of two years of management/operations/supervisory experience required

Experience with both

NCAA

Div. I football and basketball required

Excellent verbal and written communication skills

Ability to consistently produce work significantly free of errors

Strong public relations skills

Ability to shape and lead a team

Ability to multi-task and meet deadlines

Ability to work evenings, weekends and holidays and travel

Preferred Job Qualifications

Diversity Statement

Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.

Essential Duties

| Job Duty Category | Ticket Office Administration | | Duty/Responsibility |
- Direct, lead and supervise daily operations and sales efforts - Provide direction to full-time staff and assist in their supervision of part-time interns, event workers and student and non-student hourly staff - Ensure adequate ticket office staffing for all hours of operation, including high-impact events and post-season events - Ensure adequate in-venue staffing for all home ticketed events and away events as required - Develop and implement plans for ticket sales solicitation mailings - Coordinate game day ticket operations and management of game day event staff - Assist with administering and maintaining the Athletic Department ticketing system (Paciolan, StubHub, etc.) - Administer and maintain the Athletic Department ticketing system (Paciolan, StubHub, etc.) - Prepare ticket sales reports and maintain accurate sales and revenue records - Maintain all ticket office records in audit-ready format - Work collaboratively with Development/Donor Relations staff to ensure donor fulfillment and satisfaction

| | Percentage Of Time | 45 |

| Job Duty Category | Customer Service | | Duty/Responsibility |
- Direct, lead and supervise the development and delivery of customer service - Direct, lead and supervise the implementation of annual goals and strategies for direct customer sales using effective database marketing techniques - Establish and monitor procedures for the sale and distribution of athletic tickets in accordance with University, NCAA and conference policies - Deliver error-free work with a strong focus on customer service - Work collaboratively with University entities including, but not limited to, Alumni Relations, University Advancement, President’s Office, External Relations, Business and Financial Services, Internal Auditing, Associated Students of CSU, etc.

| | Percentage Of Time | 25 |

| Job Duty Category | Sales Management | | Duty/Responsibility |
- Be responsible for the processing and controlling of all athletic department ticket revenue transactions including accountability for annual ticket sales - Assist the Senior Associate AD in the preparation of ticket sales campaigns and finalizing ticket prices - Assist the Senior Associate AD in evaluating new ticket sales technology, new customer fulfillment technology and integration with current systems. - Maximize customer and donor recruitment/sales - Maximize client retention - Serve as the department’s primary liaison to REVELxp.

| | Percentage Of Time | 30 |

Application Details

| Special Instructions to Applicants |
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. | | Conditions of Employment | Pre-employment Criminal Background Check (required for new hires) | | Search Contact | ath_athleticjobs@mail.colostate.edu | | EEO Statement |
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.

Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education. | | Background Check Policy Statement |
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. |

References Requested

References Requested

| Minimum Requested | 3 | | Maximum Requested | 3 |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have three years of intercollegiate athletic ticket office experience?

   • Yes
   • No

2. * Do you have two years of management/operations/supervisory experience?

   • Yes
   • No

3. * Do you have a willingness and ability to travel and work evenings/weekend hours?

   • Yes
   • No

Applicant Documents

Required Documents 1. Cover Letter 2. Resume

Optional Documents

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