Assistant Athletic Director Ticketing

If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type “Find Jobs” in the search bar to view and apply for open positions.

Full Consideration Date:

01/26/2026

Job Description:

Primary Function : Manages all related functions of ticketing for UNI Athletics; develops and executes event creation, programs, and maintains the ticketing system; oversees event management, ticket printing and distribution; assists with management and fulfillment of select annual giving benefits within ticketing system; supervises part-time and student ticketing staff; provides sales, financial and other ticketing data reports; assists in the resolution of customer relation issues; and assists with management of other venues and events when necessary.

Qualifications: Bachelor’s degree; at least two years of box office management; and supervision experience required. Bachelor’s degree in Sports Management/Administration or related field; athletic box office experience; strong working knowledge of the Paciolan computerized ticketing system and PacFund; proficiency with Google and Microsoft Office applications, including Excel; ability to meet stringent deadlines and budget requirements; strong leadership, interpersonal and customer service skills; and ability to exercise independent judgment and initiative to resolve customer and public relations issues preferred.

Non-standard work hours, including evenings, weekends and holidays will be necessary. Must abide by the rules of the NCAA, the Missouri Valley Conference, the Missouri Valley Football Conference, the Big 12 Conference and the University of Northern Iowa.  

Position Details:

Job Category: Professional and Scientific

If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type “Find Jobs” in the search bar to view and apply for open positions.

Full Consideration Date:

01/26/2026

Job Description:

Primary Function : Manages all related functions of ticketing for UNI Athletics; develops and executes event creation, programs, and maintains the ticketing system; oversees event management, ticket printing and distribution; assists with management and fulfillment of select annual giving benefits within ticketing system; supervises part-time and student ticketing staff; provides sales, financial and other ticketing data reports; assists in the resolution of customer relation issues; and assists with management of other venues and events when necessary.

Qualifications: Bachelor’s degree; at least two years of box office management; and supervision experience required. Bachelor’s degree in Sports Management/Administration or related field; athletic box office experience; strong working knowledge of the Paciolan computerized ticketing system and PacFund; proficiency with Google and Microsoft Office applications, including Excel; ability to meet stringent deadlines and budget requirements; strong leadership, interpersonal and customer service skills; and ability to exercise independent judgment and initiative to resolve customer and public relations issues preferred.

Non-standard work hours, including evenings, weekends and holidays will be necessary. Must abide by the rules of the NCAA, the Missouri Valley Conference, the Missouri Valley Football Conference, the Big 12 Conference and the University of Northern Iowa.  

Position Details:

Job Category: Professional and Scientific

Type of Position: Regular
Service Schedule: Calendar Year

Application Instructions:

All application materials received by January 26, 2026, will be given full consideration. To apply for this position, please click on “Apply” and complete the Employment Application. The following materials must be attached when applying:

1) Resume
2) Cover Letter

You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email careers-support@uni.edu or call 319-273-2422.

Compensation:
$50,000 to Commensurate
Pay Grade: 118
Pay Basis: Salary

Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit https://livethevalley.com/.

If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at hrs-employment@uni.edu or call (319) 273-2422.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law.

Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614.

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