Assistant Athletics Director for Ticketing & Promotions- MSUAASF Range C

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Assistant Athletics Director for Ticketing & Promotions- MSUAASF Range C

Institution:

St. Cloud State University

Classification Title:

MSUAASF Range C

Bargaining Unit / Union:

211: Minnesota State University Association of Administrative Service Faculty

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All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Assistant Athletics Director for Ticketing & Promotions- MSUAASF Range C

Institution:

St. Cloud State University

Classification Title:

MSUAASF Range C

Bargaining Unit / Union:

211: Minnesota State University Association of Administrative Service Faculty

City:

St. Cloud

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$47,607.00 - $93,342.00

Please note that successful applicants must be eligible to work in the United States on or before the effective date of appointment. Eligibility includes being a U.S. citizen or national, a lawful permanent resident, or a foreign national authorized to work in the U.S. without the need for employer sponsorship. Employees must maintain work authorization without sponsorship for the duration of their appointment.

Job Description

The Assistant Athletics Director for Ticketing and Promotions is responsible for the overall leadership and supervision in the Department of Athletics’ for ticket sales, groups sales and promotions. They are responsible for all aspects of the AudienceView ticketing system and is the liaison to St. Cloud State Sports Properties for sponsorship and suite sales. As a member of the Athletics staff, this position is critical to streamlined communications and operations of the department in all areas relating to revenue generation.

• Oversee and administer all aspects of the AudienceView ticketing system for the University and its users. Responsibilities include: Maintain the AudienceView system, including installation of upgrades, and file saves of all ticket data. Manage access to the system, including support and troubleshooting. Provide training and regular communication and updates to applicable University staff in the use of the ticketing system. Assist in on-line event registration as necessary for athletics and campus events. And establish and monitor overall security of the AudienceView system.

• Expand ticket sales through the development of a comprehensive sales plan in sport programs. Responsibilities include:

• Set up and build ticket manifests for all athletics events.

• Develop all season and individual ticket packages for each ticketed sport program, including group sales and community and service outreach initiatives.

• Prepare season and single game tickets for delivery to customers.

• Assist with corporate sponsorship fulfillment through ticketing operations. Oversee distribution of student-athlete complimentary tickets according to NCAA regulations and SCSU procedures. Develop and maintain priority seating program. Administer post-season and conference ticket sales for NCAA, NSIC, NCHC, and WCHA post-season appearances. Provide regular sales and revenue reports to department; adjust strategy as appropriate to increase revenues.

• Coordinate with various external groups to maximize communication between the University and Department to ensure all are striving toward the same goals and objectives. Work with athletics media relations to maximize messaging opportunities. Collaborate with marketing and promotions to maximize communication and tickets sales. Streamline communications related to sales with social media platforms.

• Provide professional development, strategic planning, and supervision to student staff. Participate in Departmental and University planning work as appropriate. Oversee implementation of strategic plan as it relates to revenue generation and ticketing. Participate in programmatic and operational analysis to implement improvement strategies. Ensure appropriate and timely communication with coaching staff as it relates to ticketing initiatives. Perform other duties as necessary to build support for and add value to the objectives and goals of the unit, the Department of Athletics, and the University.

• Other duties as assigned by the Director of Athletics or Associate AD for External Operations.

Salary Range: $47,607-$93,342 annually

Minimum Qualifications

• Bachelors degree and a minimum of two years of prior experience in a collegiate athletic department relating to one or more of the following activities: ticketing, budget/fiscal planning, administration, marketing/promotions, event administration, or coaching.

• Proficiency in athletics ticketing systems.

• Strong organization skills and the ability to maintain multiple ongoing projects at any given time.

Preferred Qualification 

• Knowledge of NCAA, Conference (NSIC, WCHA, NCHC), institutional, federal, and state rules and regulations; standard accounting practices and procedures; procedures to monitor and enforce rules and regulations; and basic principles and practices of supervisory techniques.

• The ability to: perform accurate, detail-oriented work, manage multiple tasks simultaneously, and maintain confidentiality and a professional demeanor; make administrative/procedural decisions and sound judgments; communicate effectively, both orally and in writing; reason, recall, analyze, and organize information to make substantive and sometimes complex decisions reaching reasonable conclusions within scope of authority; comprehend potential issues and address them before they become problematic; function professionally in highly stressful situations to provide clear information on an impromptu basis to individuals or groups of people; meet continuous project deadlines; and develop and implement strategic plans.

• Strong interpersonal/communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Organization and technology skills,

• Demonstrated commitment to diversity and fairness through recruitment, selection, and supervision of staff.

• Demonstrated problem solving skills which show consideration to alternatives and provides for flexibility.

• Valid driver’s license

Other Requirements

The Assistant Athletics Director for Ticketing and Promotions position requires long hours outside the traditional work week, including numerous weekends and evenings, especially during the academic term and competitive seasons for each team.

Required Documents to Apply

• Resume/CV

• Cover Letter

• Unofficial transcript(s)

Work Shift (Hours / Days of work)

Varies

About

The successful candidate will share St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU’s It’s Time strategic framework. Notably, we uphold the advancement of diversity, equity, and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values, practices, and strategies are embedded into the fabric of our institution and campus community, and they align with the priorities expressed in the Minnesota State system’s Equity 2030 initiative. SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist, inclusive community.

Employment for this position is covered by the collective bargaining agreement for the Minnesota State University Association of Service Faculty (MSUAASF) which can be found athttps://www.msuaasf.org/

St. Cloud State University is committed to excellence and actively supports cultural diversity. To promote this endeavor, we invite individuals who contribute to such diversity to apply, including minorities, women, LGBTQIA+, persons with disabilities and veterans. St. Cloud State University does not discriminate on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regards to public assistance, sexual orientation, gender identity, gender expression, or status as a U.S. veteran. The Interim Title IX coordinator at St. Cloud State University is Judith Siminoe. For additional information, contact the Office of Institutional Equity & Access, (320) 308-5123, Admin. Services Bldg. Rm 121

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.  We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

04-15-2026

Position End Date:

Open Date:

02-24-2026

Close Date:

03-25-2026

Posting Contact Name:

Renee Denise Bertram

Posting Contact Email:

rdbertram@stcloudstate.edu

Apply Now

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