Assistant Director - Food and Beverage, Events/Athletic Venues

EXPIRED

Position Announcement

Utah Valley University seeks a dedicated and experienced Food and Beverage Assistant Director for the UCCU Center. In this vital role, under the general supervision of the UCCU Center Director, you will oversee the professional management of the UCCU Center Food and Beverage Department. Your key responsibilities include planning and executing food and beverage sales and catering for event and athletic venues, managing catering consultations, handling office functions, and coordinating event logistics.

As the Food and Beverage Assistant Director, you will lead part-time employees, ensure that all necessary equipment is available and properly managed for events, and maintain the highest standards of customer service. You will also be responsible for managing and maintaining all food and beverage equipment and inventory, ensuring smooth and efficient operations. Additionally, you will perform Manager-on-Duty responsibilities when required, with a schedule that includes early and late hours, weekends, and some holidays. This is an exciting opportunity to apply your leadership skills and passion for hospitality in creating exceptional experiences at one of Utah Valley University’s premier venues.

Summary of Responsibilities

• Responsible for inventory management of food, paper products, beverages, equipment, linens, and uniforms. Responsible for all added services scheduled according to client specifications. Responsible to hire and train all part time supervisors, staff, temporary staff, and volunteer groups. Updates and prepares Food and Beverage operating manuals to ensure catering protocols are implemented according to food safe policies. Responsible for setting standards and directing staff through set-up and clean-up of events. Supervises staff and provides assistance as needed. Ensures that staff takes care of all Food and Beverage equipment cleaning protocols, that the event left-overs and trash are disposed of according to UVU and UCCU Center policies. Responsible for scheduling rental equipment if required for events. Participates in UCCU Center weekly meetings to discuss the upcoming week’s events and give timely communication with any changes.
• Responsible for hiring and conducting disciplinary actions if required following UVU hiring procedures, and UVU HR protocols, as well as updates job descriptions for supervisors and staff. Responsible for providing staff all tools and amenities required for success. This includes uniforms, equipment, and service amenities. Responsible for scheduling all Concessions supervisors and staff. Coordinates with the UCCU Center Management team and clients to ensure Food and Beverage services meet customer and client expectations. Supervises the execution of assigned events, develops event staffing plans, and supervises staff during events. Responsible for revising, updating, preparing, and implementing training manuals in compliance with Servesafe principles, UVU policies, and UCCU Center guidelines. Required to prepare methods and policies to ensure the Food and Beverage staff. complies with the department’s behavioral guidelines as well as with uniforms, food policies, and schedules. Supervises, recruits, trains, motivates, and evaluates.
• Assists the UCCU Center Director in developing strategies, procedures, and technology solutions to ensure that staff staff have the required assets and systems to provide excellent customer service to clients, partners, and patrons. Assists and coordinates with the UCCU Center Director to minimize mistakes in the billing process. Ensures accuracy and timing complies with UVU accounting cycles, policies and UCCU Center guidelines. Responsible for assisting the Director in the implementation of External Vendor requests. Assists the Director with interoffice relations and partnership with other UVU departments. Fosters collaboration, resolves conflicts, and effectively communicates in writing and verbally.
• Works closely with the UCCU Center Director and Management team regarding all events, including back of house challenges and food quality issues. Coordinates communication between the front of house and back of house staff and assisting in the back of house when needed.
• Perform other job-related duties as assigned.

Minimum Qualifications

Position Announcement

Utah Valley University seeks a dedicated and experienced Food and Beverage Assistant Director for the UCCU Center. In this vital role, under the general supervision of the UCCU Center Director, you will oversee the professional management of the UCCU Center Food and Beverage Department. Your key responsibilities include planning and executing food and beverage sales and catering for event and athletic venues, managing catering consultations, handling office functions, and coordinating event logistics.

As the Food and Beverage Assistant Director, you will lead part-time employees, ensure that all necessary equipment is available and properly managed for events, and maintain the highest standards of customer service. You will also be responsible for managing and maintaining all food and beverage equipment and inventory, ensuring smooth and efficient operations. Additionally, you will perform Manager-on-Duty responsibilities when required, with a schedule that includes early and late hours, weekends, and some holidays. This is an exciting opportunity to apply your leadership skills and passion for hospitality in creating exceptional experiences at one of Utah Valley University’s premier venues.

Summary of Responsibilities

• Responsible for inventory management of food, paper products, beverages, equipment, linens, and uniforms. Responsible for all added services scheduled according to client specifications. Responsible to hire and train all part time supervisors, staff, temporary staff, and volunteer groups. Updates and prepares Food and Beverage operating manuals to ensure catering protocols are implemented according to food safe policies. Responsible for setting standards and directing staff through set-up and clean-up of events. Supervises staff and provides assistance as needed. Ensures that staff takes care of all Food and Beverage equipment cleaning protocols, that the event left-overs and trash are disposed of according to UVU and UCCU Center policies. Responsible for scheduling rental equipment if required for events. Participates in UCCU Center weekly meetings to discuss the upcoming week’s events and give timely communication with any changes.
• Responsible for hiring and conducting disciplinary actions if required following UVU hiring procedures, and UVU HR protocols, as well as updates job descriptions for supervisors and staff. Responsible for providing staff all tools and amenities required for success. This includes uniforms, equipment, and service amenities. Responsible for scheduling all Concessions supervisors and staff. Coordinates with the UCCU Center Management team and clients to ensure Food and Beverage services meet customer and client expectations. Supervises the execution of assigned events, develops event staffing plans, and supervises staff during events. Responsible for revising, updating, preparing, and implementing training manuals in compliance with Servesafe principles, UVU policies, and UCCU Center guidelines. Required to prepare methods and policies to ensure the Food and Beverage staff. complies with the department’s behavioral guidelines as well as with uniforms, food policies, and schedules. Supervises, recruits, trains, motivates, and evaluates.
• Assists the UCCU Center Director in developing strategies, procedures, and technology solutions to ensure that staff staff have the required assets and systems to provide excellent customer service to clients, partners, and patrons. Assists and coordinates with the UCCU Center Director to minimize mistakes in the billing process. Ensures accuracy and timing complies with UVU accounting cycles, policies and UCCU Center guidelines. Responsible for assisting the Director in the implementation of External Vendor requests. Assists the Director with interoffice relations and partnership with other UVU departments. Fosters collaboration, resolves conflicts, and effectively communicates in writing and verbally.
• Works closely with the UCCU Center Director and Management team regarding all events, including back of house challenges and food quality issues. Coordinates communication between the front of house and back of house staff and assisting in the back of house when needed.
• Perform other job-related duties as assigned.

Minimum Qualifications

• Graduation from an accredited institution with an Associate degree in Culinary Arts, Hospitality Management or a related field and four years of experience related to key roles and responsibilities; OR any combination of education and experience related to the Summary of Duties totaling six years.
  Preferred Qualifications

• Communication, management, planning. Energetic, creative individual with experience facilitating multiple successful events that happen on campus at the same time. Must be able to work quickly and efficiently on several projects, be detail-oriented, have strong time management skills and comfortable working confidently in a constantly changing environment. The position necessitates continual interaction with guests, employees, and kitchen staff and requires a positive, can-do attitude.

• Bachelor’s degree in Hospitality Management or related disciplines, or 5 years’ experience as Catering Manager. Licenses or Certifications

• Food service handler certification

Knowledge, Skill, and Abilities

• Knowledge of catering event staffing needs.
• Knowledge of supplies, equipment, and/or services needed in event preparation and inventory control.
• Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation.
• Knowledge and understanding of large event management, and multi event coordination.
• Knowledge of High-Volume catering management.
• Knowledge of institutional policies and/or staff hiring procedures.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Team working skills and the ability to lead and motivate staff.
• Stamina and the ability to work under pressure.
• Strong leadership and motivating skills including the ability to build strong relationships with customers and staff.
• Drive and determination to improve standards and profitability.
• Skills in training, supervising, and evaluating the work of subordinates.
• Skills in employee development and performance management.
• Proficient in Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook.
• Demonstrates strong verbal and written communication skill.
• Flexibility and the ability to solve problems in a pressurized environment.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to analyze event requests and to assess catering product and equipment requirements.
• Ability to foster a cooperative work environment.
• Ability to manage in a diverse environment with a focus on client and customer services.
• Ability to develop and maintain record-keeping systems and procedures.
• Ability to communicate effectively both verbally and in writing.
• Ability to plan a variety of menus.
• Ability to work a flexible schedule, including early and late hours, Weekends, and Holidays.

EEO Statement:

UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.