Assistant Director of Ticket Operations

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.

Join the Ole Miss Family — Build Your Legacy Here!

Job Summary:

This position assists with the daily operations and maintenance of the University of Mississippi Athletic ticket office. The incumbent participates in the oversight of ticket sales and distribution, assists with ticket promotions to maximize revenue, and provides support for game day operations.This position assists with the daily operations and maintenance of the University of Mississippi Athletic ticket office. The incumbent participates in the oversight of ticket sales and distribution, assists with ticket promotions to maximize revenue, and provides support for game day operations.

Job Description:

•    Participates in the management of daily ticket office operations.
•    Assists with ticket promotions designed to maximize revenue.
•    Ensures information for online sales process is correct and customer service focused.
•    Oversees allocation of tickets to maintain integrity of priority seating process.
•    Manages printing, processing, and distribution of tickets.
•    Communicates with printing to ensure quality.
•    Participates in the oversight of game day ticket operations.
•    Ensures ticket purchases for fans, donors, player guests, coaches, etc. are in compliance with NCAA guidelines.

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.

Join the Ole Miss Family — Build Your Legacy Here!

Job Summary:

This position assists with the daily operations and maintenance of the University of Mississippi Athletic ticket office. The incumbent participates in the oversight of ticket sales and distribution, assists with ticket promotions to maximize revenue, and provides support for game day operations.This position assists with the daily operations and maintenance of the University of Mississippi Athletic ticket office. The incumbent participates in the oversight of ticket sales and distribution, assists with ticket promotions to maximize revenue, and provides support for game day operations.

Job Description:

•    Participates in the management of daily ticket office operations.
•    Assists with ticket promotions designed to maximize revenue.
•    Ensures information for online sales process is correct and customer service focused.
•    Oversees allocation of tickets to maintain integrity of priority seating process.
•    Manages printing, processing, and distribution of tickets.
•    Communicates with printing to ensure quality.
•    Participates in the oversight of game day ticket operations.
•    Ensures ticket purchases for fans, donors, player guests, coaches, etc. are in compliance with NCAA guidelines.
•    Provides operational support and leadership for the box office.
•    Ensures staff are trained appropriately to handle gate patrons.
•    Provides high level of customer service with ticket sales and donations.
•    Ensures all assigned tasks are in compliance with department, University, Southeastern Conference, and NCAA rules and regulations.
•    Performs related or similar duties as required or assigned.

Job Responsibilities:

Education Qualifications:

Bachelor's

Experience:

Interview Requirement:

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

EEO Statement:

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Background Check Statement:

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

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