Assistant Eagle Club Director, Corporate Relations, and Ticketing Director

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures.
Our mission as Christian educators is to help our students reach their full potential as educated citizens and worldwide servant leaders.

Job Title: Assistant Eagle Club Director, Corporate Relations, & Ticketing Director
Department: Athletics
Reports To: Eagle Club Director & Vice President for Athletics
Location: On-site FLSA Status: Exempt
Annual duration: 12-month
Expected hours per week: Full-time, including some nights and weekend work. Part-time hours, if applicable: N/A
Supervisory Responsibilities: Assist the Eagle Club Director in overseeing corporate sponsorship and Eagle Club in Athletics. Oversee all workers regarding annual fund­ raising initiatives. Oversee staff, students, outside workers, or volunteers who contribute to revenue generation initiatives. All oversight will include, but is not limited to, recruitment, training, monitoring, development, and regular evaluation of performance.

Summary Description: The assistant Eagle Club Director is responsible for executing fundraising initiatives while assisting in directing all aspects of the Eagle Club and overseeing corporate relations.

Essential Functions:

• As an intentionally Christian academic community hiring Christian educators, all employees will be expected to advance the mission, vision, and identity of Carson-Newman University as defined in university policy and expressed in our strategic plan and are expected to work as cooperative and collegial members of the University.
• The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees both on and off campus.
• Regular attendance during scheduled work hours reflects a commitment to our shared mission and the campus community.

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures.
Our mission as Christian educators is to help our students reach their full potential as educated citizens and worldwide servant leaders.

Job Title: Assistant Eagle Club Director, Corporate Relations, & Ticketing Director
Department: Athletics
Reports To: Eagle Club Director & Vice President for Athletics
Location: On-site FLSA Status: Exempt
Annual duration: 12-month
Expected hours per week: Full-time, including some nights and weekend work. Part-time hours, if applicable: N/A
Supervisory Responsibilities: Assist the Eagle Club Director in overseeing corporate sponsorship and Eagle Club in Athletics. Oversee all workers regarding annual fund­ raising initiatives. Oversee staff, students, outside workers, or volunteers who contribute to revenue generation initiatives. All oversight will include, but is not limited to, recruitment, training, monitoring, development, and regular evaluation of performance.

Summary Description: The assistant Eagle Club Director is responsible for executing fundraising initiatives while assisting in directing all aspects of the Eagle Club and overseeing corporate relations.

Essential Functions:

• As an intentionally Christian academic community hiring Christian educators, all employees will be expected to advance the mission, vision, and identity of Carson-Newman University as defined in university policy and expressed in our strategic plan and are expected to work as cooperative and collegial members of the University.
• The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees both on and off campus.
• Regular attendance during scheduled work hours reflects a commitment to our shared mission and the campus community.
• All work must be performed in alignment with the terms of the signed contract, if applicable.

• As Christian educators, all employees of the University should regularly attend and actively participate in a local church.
• As an intentionally Christian academic community, Christian employees are hired to advance the mission of Carson-Newman as expressed in our strategic plan Acorns to Oakes.
• Assist in managing a portfolio of gift donors and prospects, from initial identification, discovery, cultivation, proposal development, solicitation, & through stewardship, developing plans, and programs to maximize gift revenue for capital and endowment gifts.
• Assist in developing and implementing an annual action plan to fulfill all quantifiable work performance goals for contacts, solicitation, closed gifts, and new prospects identified.
• Develop a thorough understanding of the annual giving/ticket priority/premium seating program for the Department of Intercollegiate Athletics and coordinate with other appropriate staff.
• Support and work with C-N Athletics coaches and their staff to coordinate fundraising efforts, plans, and initiatives for their respective sports.
• Plan, execute, and staff prospect cultivation, hospitality, donor stewardship, recognition programs, and other special events as assigned.
• Manage sensitive and confidential information related to donors, ticket holders, corporate sponsors, student-athletes, coaches, and staff utilizing discretion and correct decisions.
• Coordinates and develops relationships across the University with departments such as advancement, Alumni relations, Alumni communications, and University events.
• Occasional travel to visit alumni and prospective donors in select areas of the Country.
• Assist in the creation of a multidimensional fundraising plan and appeal schedule that utilizes a variety of mediums focusing on retention, acquisition, and growth efforts
• Creates and manages all donor stewardship communication efforts through the direction of the Eagle Club Director(acknowledgment letters, impact reports, gift recognition levels, etc.)
• Coordinates with Associate Athletic Directors, Media Relations, & External operations to create messaging, communication calendar, and collateral for appeals and stewardship efforts.
• Assist in managing Eagle Club fund budget.
• Develop an understanding of all benefit aspects associated with individual support including but not limited to tickets, parking, hospitality, VIP trips, & gear.
• Occasional travel for major games, tournaments, and post-season events.

• Represent the University, and C-N Athletics with the highest professional level of integrity, strength of character, and ethics.
• Complete all other duties as assigned.
• Manages all facets of ticketing for Carson-Newman sports teams and assists with other C-N entertainment venues, including box office supervision, software management, and sales strategy.
• Compile and implement pass lists on game days in compliance with all NCAA, South Atlantic Conference, Carson-Newman University rules and regulations.
• Lead ticket operations, ordering and reporting processes for all constituent ticket holders.
• Serve as a liaison to campus partners (ex. Eagle Club) for reporting, distribution, and payment reconciliations.
• Vivenu ticketing software setup duties, including but not limited to batch management, sales management, and ticket scanner software.
• Duties pertaining to ticket distribution, invoicing, and renewals.
• Other duties as assigned.

This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. Other duties and responsibilities may be assigned and included in assessments and reviews.

Experience: Professional experience may substitute for some of the required education. 3.5 years of progressive experience in sports marketing and event management, preferably at the NCAA or NAIA institution or professional sports organization.

Required Skills: Significant skill in the use of computer software and social media platforms. Have an understanding of NCAA rules and regulations.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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